RootMetrics: EE maintains UK mobile network performance lead

The latest UK Mobile Performance Review from RootMetrics finds that EE remains the operator to beat.

EE earned the top spot across all seven of RootMetrics’ performance categories: Overall Performance, Reliability, Accessibility, Speed, Data, Call, and Text. The operator took home 109 of 112 RootScore Awards in major metropolitan areas.

Patrick Linder, Sr. Director of Marketing and Communications at RootMetrics, said:

“As the UK’s hunger for data...

Virgin Media O2 humiliates rivals by not reinstating EU roaming fees

Virgin Media O2 is taking a playbook once written by rival Three and will buck the trend of reinstating EU roaming charges.

Gareth Turpin, Chief Commercial Officer of Mobile at Virgin Media O2, said:

“We’re starting the year by giving our customers some certainty: we will not be reintroducing roaming fees in Europe for customers on O2 or Virgin Mobile.

Unlike all the other major mobile networks who are bringing back roaming fees, we will not be following suit....

Virgin Media O2 completes its gigabit upgrade across 15.5M premises

Virgin Media O2 has completed its gigabit upgrade across its entire network of 15.5 million premises.

The most recent switch on delivered gigabit speeds to an additional 1.1 million homes. Any customer on the company’s Gig1 plan can now access ultrafast speeds with an average download of 1,130Mbps—22 times faster than the national average.

While such speeds are excessive for most of today’s applications, the network will speed up things like increasingly large game...

Virgin Media O2 expands National Databank to tackle data poverty over Christmas

Following a successful three-month trial, Virgin Media O2 is expanding its National Databank across the UK to tackle data poverty over Christmas.

A shocking 1.5 million homes in the UK are currently without internet access. This “digital divide” limits opportunities all year round, but it’s especially bleak around Christmas.

Lutz Schüler, Chief Executive Officer at Virgin Media O2, said:

“With many millions of people still facing digital exclusion, now...

Over 90% of Virgin Media O2’s network is now gigabit-ready

Virgin Media O2’s network is now over 90 percent gigabit-ready, putting the ISP on track to upgrade its entire footprint by year-end.

The provider’s latest switch-on connected a further 1.6 million homes in towns and cities including Lincoln, Bath, Lancaster, Fife, Huddersfield, Ipswich, Slough, and Salisbury.

14.3 million premises are now able to access the gigabit network’s average download speeds of 1,130Mbps.

Lutz Schüler, Chief Executive Officer at...

Digital Connectivity Index: The UK needs to build momentum to “level up”

The first Digital Connectivity Index shows the UK needs to build momentum to climb the rankings and reap the substantial benefits.

Economic modelling experts Oxford Analytica and Virgin Media O2 partnered up to create the index which is based on “thousands” of OECD datapoints.

Of the 24 OECD countries, the UK is currently ranked joint eighth alongside Spain, Norway, and Lithuania:

CountryIndex...

Virgin Media O2 launches its first joint product since £31B merger

Virgin Media O2 has launched Volt, the company’s first joint product since the £31 billion merger between the telecoms giants earlier this year.

Volt is a service that combines Virgin Media’s speedy broadband network with O2’s mobile connectivity into a single “supercharged” package for customers.

Benefits of taking up a broadband package and pay monthly mobile plan with Volt include:

A broadband speed boost to the next tier available (e.g. 100Mbps...

Over half of Virgin Media O2’s network can now access gigabit speeds

Virgin Media O2 has today launched gigabit speeds for a further one-and-a-half million homes, meaning that over half of its network can now access connectivity to support even the most demanding applications.

As of today, Virgin Media O2 has upgraded its network in several locations across all four nations of the UK.

Lutz Schüler, Chief Executive Officer at Virgin Media O2, said:

“We are upgrading the UK to next-generation connectivity and today we’re...

Virgin Media will upgrade its entire UK network to full-fibre by 2028

Virgin Media has committed to upgrading its entire UK broadband network to full-fibre by 2028.

The operator’s network currently predominantly uses Hybrid Fibre Coax (HFC) technology but also some Fibre-to-the-Premises (FTTP) via Radio Frequency over Glass (RFoG). The network is currently being upgraded to support the DOCSIS 3.1 standard which is due to complete by the end of this year and should handle a peak theoretical download speed of up to 10Gbps and uploads of around...

RootMetrics: EE maintains performance lead, but rivals are catching up

The latest Mobile Performance Review report from RootMetrics shows that EE remains the UK operator to beat, but rivals are catching up.

EE swept six RootScore awards for overall performance, reliability, speed, and data, call, and text performance. The operator delivered the fastest median download speeds – across all network technologies – in every city.

Marc Allera, CEO of BT’s Consumer Division, said:

“Delivering the best mobile experience for...