Southwest Airlines picks Viasat for in-flight WiFi

Southwest Airlines has announced that it will use connectivity from satellite firm Viasat for in-flight WiFi services.

The airline says that all new aircraft deliveries from this fall will be fitted with Viasat’s next-generation Ka-band satellite in-flight connectivity (IFC) system.

Viasat’s next-generation system will provide speeds that are typically greater than 20Mbps. With those speeds, customers will be able to stream content, watch live television, access...

Web 3.0 is on the horizon and Dish aims to embrace it

During an analyst event, a Dish executive hinted at the company embracing Web 3.0 trends for its wireless services.

Dish is currently building its own network to replace Sprint, which is being purchased by T-Mobile. It’s taking a unique approach by using Open RAN (Open Radio Access Network) equipment which promises to be cheaper and more flexible while avoiding the “vendor lock-in” of the past.

As part of the conditions of the T-Mobile and Sprint merger, the latter...

Request to Pay: how telecoms providers can better protect against fraud

Security against fraud

In the first half of last year, more than £750 million was stolen in UK fraud cases, a 30% increase over the same period in 2020. Last summer alone, 45 million people in the UK were targeted by scam phone calls and text messages, according to telecoms regulator Ofcom.

The cost to consumers who fall victim to these scams can be devastating, and yet the effects on the organisations being impersonated can also have long-term impacts. The outcome can be a significant loss of customer...

CityFibre’s full-fibre to deliver over £40B of direct economic benefits

New research suggests that economic benefits worth over £40 billion will be reaped by CityFibre’s full-fibre rollout.

The research – conducted by consultancy firm Hatch – covers a 15-year period and examines the rollout across 285 cities, towns, and villages in England and Scotland.

Boosts to productivity and innovation account for £22 billion of the economic benefits; with poor connectivity no longer posing a barrier.

As more people transition to...

EE and Qualcomm set 5G spectrum aggregation record

EE has partnered with Qualcomm to set a European 5G spectrum aggregation record.

The operator successfully aggregated a 5G signal using seven different spectrum carriers, including its existing 3.4GHz and new 3.6GHz 5G channels.

David Salam, Director of Mobile at EE-owner BT, said:

“Our commitment to technology investment and innovation, coupled with our leading 5G footprint, continues to see the EE network offer and sustain the best overall 5G experience in...

SaaS can slash telcos’ costs by 25% over 5 years 

Research from Analysys Mason suggests that communication service providers (CSPs) can achieve cost savings of around 25 percent over five years by adopting SaaS.

The research – commissioned by Nokia – makes the projection based on comparing the cost of CSPs buying, managing, and maintaining their own hardware and software infrastructure.

Justin van der Lande, Research Director at Analysys Mason, said:

“As this research shows, there are many factors that...

Opensignal: Three UK dominates in 5G download speed, leads in availability

Three UK has achieved some impressive 5G results in OpenSignal’s latest Mobile Network Experience Report.

The UK’s smallest mobile operator by subscribers got its name from being the first to launch a 3G network in the country. When it came to 4G, many reports found that Three often fell behind rivals in speed and availability.

With the rollout of 5G now fully underway, Three is making a serious effort to secure its leadership.

Three UK customers saw...

James Bushby, Mastercard: How Request to Pay can transform bill payments

Mastercard Request to Pay

In 2020, the UK’s national retail payments operator, Pay.UK, created Request to Pay - a new framework to enable a more flexible, secure and customer-focused way for bills to be settled between people, organisations and businesses.

The aim of Request to Pay is to provide billers, like telecoms providers, with a messaging service that integrates into an existing payments infrastructure. Rather than sending an invoice via email or post, billers can message their customer through...

UK Government asks ISPs to promote social tariffs amid cost of living crisis

The UK Government is asking the country’s ISPs to promote social tariffs amid the cost of living crisis.

Low-cost social tariffs are offered to households receiving certain benefits to help close the “digital divide” and ensure that everyone has access to the work and social opportunities that connectivity brings.

However, data from British telecoms regulator Ofcom suggests that under two percent of eligible people are taking up social tariffs—meaning they’re...

Viasat’s satellites in Europe were taken offline by Kremlin-associated malware

A satellite broadband outage impacting thousands of customers in Ukraine and across Europe was the result of malware linked to the Russian government.

The outage occurred on 24 February 2022. That date has sadly gone down in history as the day Russia decided to launch its invasion of Ukraine—causing tens of thousands of deaths on both sides, displacing around 6.5 million people within the country, and leading to an estimated 4.1 million refugees.

Given the timing, the...