Ofcom’s easy broadband switching process set for delay
A deadline for broadband providers to implement Ofcom’s new easy switching process is likely to be missed.
The ‘One Touch Switch’ process intends to make it easier for customers to switch their broadband provider.
Research from Uswitch found that over a third (36%) of broadband customers have never switched their provider. Many households could be missing out on savings which could help ease cost-of-living pressures.
“As broadband customers across the...