TechForge

17th March 2020

Share this story:

Tags:

Categories::

All of the UK's major mobile operators are reporting issues just as more people are asked to work from home.

The UK government has stepped up measures this week to help limit the spread of the COVID-19 virus and now wants any household in which anyone has displayed any flu-like symptoms to isolate for 14 days. Given we're in the season of standard colds and flus, that's a lot of households.

Fortunately, most modern businesses have now set up remote working practices. Anyone who feels well enough can help to ensure the world keeps turning as it battles this global crisis.

Remote working is often now more possible than ever because of the connectivity options available. Of course, that’s when they’re available.

Millions of people found they were unable to make calls from around the start of the working day at 9am this morning across O2, EE, Vodafone, Three, Virgin Media, Tesco Mobile, GiffGaff, and BT.

In a statement, a spokesman for EE said: “A technical incident with equipment that connects the UK's mobile networks together has caused some customers to have problems making phone calls today.”

The first issues were reported to Down Detector around 9:14am and continued until nearly 2pm. 

The problem was blamed on "interconnect issues" between the operators and not a direct result of the increase in home working resulting from the coronavirus pandemic.

O2 was initially blamed for the issue but the operator denied the accusation and said it was a "cross-industry issue".

Interested in hearing industry leaders discuss subjects like this and sharing their use-cases? Attend the co-located IoT Tech Expo, Blockchain Expo, AI & Big Data ExpoCyber Security & Cloud Expo and 5G Expo World Series with upcoming events in Silicon Valley, London and Amsterdam and explore the future of enterprise technology.

About the Author

Senior Editor

Ryan Daws is a senior editor at TechForge Media with over a decade of experience in crafting compelling narratives and making complex topics accessible. His articles and interviews with industry leaders have earned him recognition as a key influencer by organisations like Onalytica. Under his leadership, publications have been praised by analyst firms such as Forrester for their excellence and performance. Connect with him on X (@gadget_ry), Bluesky (@gadgetry.bsky.social), and/or Mastodon (@gadgetry@techhub.social)

Related

Aerospacelab wins European IRIS² satellite contract

11th September 2026

Eutelsat and Skynopy deploy Global AKAR satellite ground network

10th September 2026

AI agent libraries risk becoming telecom’s new OSS trap

9th September 2026

UK commits £7.8B to orbital assets and space strategy

8th September 2026

Join our Community

Subscribe now to get all our premium content and latest tech news delivered straight to your inbox

Popular

Customer engagement and billing are vital to a CSP’s success

9030 view(s)

T-Mobile and Ericsson test AI-RAN on live 5G Advanced network

1499 view(s)

AST SpaceMobile targets beta D2D service with next BlueBird launch

1108 view(s)

Ericsson adds AI in RAN software for 5G network optimisation

1068 view(s)

Subscribe

All our premium content and latest tech news delivered straight to your inbox

This field is for validation purposes and should be left unchanged.