Research conducted by the National Research Group (NRG) finds that most consumers aren’t happy with Web 2.0 but lack Web 3.0 understanding.

When asked about their views of the web over the past five years, consumers believe that it’s become more commercialised (80%), addictive (79%), and encouraged people to treat each other more cruelly (69%).

Furthermore, 7 in 10 Americans say they no longer feel in control of how their data is used online. 53 percent are concerned...