Ofcom hits BT with £17.5M fine over emergency call system failure

Ofcom has imposed a £17.5 million fine on BT for its inadequate preparedness in handling a major disruption to its emergency call service last summer. The incident, which occurred on 25 June 2023, left nearly 14,000 emergency call attempts unsuccessful and potentially put lives at risk.

The failure, described as "catastrophic," affected BT's ability to connect calls to emergency services for over 10 hours, from 06:24 to 16:56. During this period, 12,392 different callers were...

Ofcom cracks down on unpredictable telecom price hikes

Ofcom, the UK’s communications regulator, will require telecoms providers to clearly state any price increases in pounds and pence upfront, giving customers more certainty about their monthly outgoings.

The new regulations are set to take effect from 17 January 2025 and come in response to the growing trend of major UK phone, broadband, and pay TV companies including inflation-linked price rises in their contracts. Ofcom found that this practice left customers without sufficient...

ITU-R appoints Samsung researcher to lead 6G coordination group

Samsung will spearhead the standardisation of 6G technologies in collaboration with the International Telecommunication Union Radiocommunication Sector (ITU-R) until 2029.

HyoungJin Choi, a researcher from Samsung Research, has been appointed as the chair of the Coordination Group on IMT-2030 (6G) at the recent ITU-R Working Party 5D (WP 5D) meeting held in Geneva, Switzerland. This appointment marks Choi's second leadership role in 6G standardisation efforts within the ITU-R,...

Mint Mobile now includes free Canada roaming

Mint Mobile has announced the inclusion of free roaming services for all its customers visiting the Great White North. This new feature – which includes unlimited talk, text, and 3GB of high-speed data per month – is now available on all Mint Mobile plans.

The announcement comes as part of Mint Mobile's ongoing efforts to enhance customer experience following its acquisition by T-Mobile.

Mint Mobile’s latest benefit adds to the company's existing perks – such as...

Germany prolongs banning Chinese 5G equipment

Germany has announced plans to ban critical components made by Chinese firms like Huawei and ZTE from its 5G networks, citing security concerns. The decision – revealed by Interior Minister Nancy Faeser on Thursday – will be implemented in two phases starting in 2026, with a longer timeline than initially expected.

Under the new agreement, critical components from Huawei and ZTE will be barred from 5G core networks by the end of 2026, a year later than previously envisaged....

Vodafone tackles urban 5G challenges with Ericsson’s compact antennas

Vodafone has begun deploying Ericsson's innovative Interleaved AIR 3218 antennas to boost 5G network performance, capacity, and coverage without increasing the footprint of existing antenna installations.

The scarcity of suitable rooftop locations for additional 5G antennas has been a major hurdle in Germany's urban areas. Many available rooftop sites fail to meet the static requirements of network planners, while current LTE mast locations often lack space for extra 5G...

Vodafone and Meta collaborate on European network optimisation

Vodafone and Meta have joined forces to tackle network congestion and improve mobile user experience across Europe. The collaboration, which began in June, has already been implemented in eleven European markets.

The initiative aims to free up network capacity for all mobile customers, with a particular focus on enhancing the viewing experience of high-quality short videos. This development comes at a time when video content consumption on mobile devices continues to surge,...

5G and security: The dual telecoms challenges facing the new UK government

As the newly elected Labour government takes office in the UK after 14 years of Conservative rule, industry leaders are calling for urgent action on cybersecurity and digital infrastructure.

The recent high-profile cyberattacks on critical organisations like the NHS and MoD have exposed significant vulnerabilities in the UK's digital defences, prompting experts to demand a more robust approach to cybersecurity and accelerated 5G rollout.

Mark Coates, VP EMEA at Gigamon,...

Ericsson unveils vision for digital transformation in Thailand

Ericsson has set its sights on driving the digital transformation of Thailand, leveraging its robust 5G infrastructure and global expertise. The company's vision, unveiled today, aims to accelerate Thailand's journey towards becoming a digital economy.

Central to Ericsson's plans is the newly completed 5G Innovation and Experience Studio at Thailand Digital Valley. Established in collaboration with the Royal Thai Government through the Digital Economy Promotion Agency (DEPA), this...

Vodafone and Virgin Media O2 extend network sharing

Vodafone UK and Virgin Media O2 have announced a landmark agreement to extend and enhance their mobile network sharing arrangement for over a decade.

The agreement, which builds upon the existing partnership between the two telecom giants, is largely independent of the proposed merger between Vodafone UK and Three UK. However, should the merger receive regulatory approval, the deal includes provisions for Virgin Media O2 to acquire spectrum from the newly formed entity, dubbed...