A four step guide for telecom operators to thrive in today’s competitive ecosystem

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Most people today carry their opinions, cash, business transactions, and even relationships in their mobile devices — more specifically, in a host of free, ‘over the top’ (OTT) applications, cluttering their smartphones. Sure, life is more convenient than ever. But this oversimplification of human lives has significant implications for telecom operators like you, whose traditional cash cows — mobile voice calls and messaging — now face existential...