Telecoms pricing: still the dark side of the industry?

The Australian telecoms industry has dodged a bullet with the acceptance by ACMA of the updated Telecommunications Consumer Protection Code (TCP).

The self-regulation body Communications Alliance has responded to calls for improved consumer protection with some significant improvements. New standards will apply to information provided to consumers, how products are advertised, what is presented on the bill, and complaint-handling procedures.

In the...

By David Werdiger, 19 July 2012, 0 comments. Categories: Consumers, Operators.