Mobile operators struggle against online messaging
(Image Credit: iStockPhoto/jorgesa)
Online messaging apps are eating away into revenues from short messaging services (SMS), causing mobile operators to find new ways to compete and stay profitable.
In fact, online chat applications are even challenging the voice business of mobile operators. Telecom consultancy firm Ovum reported a 20-30% annual decline in SMS usage. Meanwhile, WhatsApp, Facebook Messenger, Skype, Viber...