Why customer experience is at the core of digital strategy

Digital disruption is a borderless phenomena that has reached all parts of the globe -- including the Asia-Pacific region. According to the latest worldwide study by IDC, digital transformation (DX) is a key growth driver of the services market, requiring business and IT organizations to work together toward shared goals.

Transformation, as a part of an enterprise organization's digital growth journey, is emerging as the top theme requiring significant change across the board; including alteration of legacy...

By David H. Deans, 17 March 2017, 1 comment. Categories: Cloud, Networks.

How mobile infrastructure revenue reached $43 billion in 2016

Mobile telecom service provider global infrastructure investment in 2016 was not what vendors had anticipated. But there were pockets of growth in a few key markets where mobile internet demand had fuelled local expansion.

According to the latest worldwide market study by IHS Markit, during the fourth quarter (Q4) of 2016, the global macrocell mobile infrastructure market totaled $11 billion, rising 7 percent sequentially, driven by strong activity in a few Asian countries...

By David H. Deans, 14 March 2017, 0 comments. Categories: 5G, Infrastructure, Mobile, Networks.

The VoLTE journey: From 488 million to 3 billion subscribers by 2021

Typically, VoIP is voice traffic that's carried over the public Internet. The launch of 4G LTE, and wireless hotspots in major cities around the globe, has brought about a downward trend in traditional switched telecom network activity.

VoIP is more efficient than PSTN, and technology improvements in these areas have been instrumental in allowing VoIP to spread to the mobile environment.

Market development for VoIP apps

Juniper Research has revealed that the number of Voice over LTE (VoLTE) subscribers will...

By David H. Deans, 10 March 2017, 0 comments. Categories: LTE, Networks, Operators, OTT Services, VoiP.

The top 10 predictions for internet industry growth in China in 2017

The largest mobile Internet companies in China will derive over 30 percent of their total revenue from overseas markets. Moreover, Chinese in-country online retail transactions will reach around $1.5 trillion by 2019, according to the latest market study by International Data Corporation (IDC).

"Entering 2017, China's Internet industry formally bids farewell to the fast growth of recent years, making an overall transition from an incremental market to a saturated market," said Xue Yu , senior analyst at

By David H. Deans, 09 March 2017, 0 comments. Categories: China, Cloud, Connectivity, Networks.

Smartphone shipments will reach 1.53 billion by 2021, says IDC

Worldwide smartphone shipments will rebound in 2017, according to the latest market study by International Data Corporation (IDC). While growth is expected to be consistent, IDC predicts shipment volumes to grow by 4.2% in 2017 and 4.4% in 2018 - with a CAGR of 3.8 percent over the 2016-2021 forecast period.

Furthermore, smartphone shipments are forecast to reach 1.53 billion units in 2017, and eventually grow to 1.77 billion units by 2021.

From a platform perspective, IDC doesn't expect much change...

By David H. Deans, 07 March 2017, 0 comments. Categories: Devices, Smartphones.

Why global mobile markets revenue will reach $1.67 trillion this year

Worldwide mobility revenues are forecast to reach $1.57 trillion in 2017 -- that's an increase of 2.6 percent over 2016, according to the latest market study by International Data Corporation (IDC). Purchases of mobile hardware, software, and services will achieve a CAGR of 2.1 percent over the 2015-2020 forecast period -- eventually reaching $1.67 trillion in 2020.

Connectivity services will represent the largest category of mobility spending in 2017. Combined, connectivity and hardware will deliver more...

By David H. Deans, 02 March 2017, 0 comments. Categories: Cloud, Devices, Mobile.

Why smart home revenue will reach $195 billion in 2021

Since the rise of the smartphone, the term 'smart' may simply mean that a device has on-board wireless internet connectivity. Therefore, a smart home is one that is designed to deliver or distribute digital services, through a range of networked devices.

Smart home automation and monitoring devices will grow to over 770 million globally by 2021, representing an eleven-fold rise from just 68 million estimated in 2016, according to the latest market study by Juniper Research.

Smart home application market...

By David H. Deans, 22 February 2017, 0 comments. Categories: IoT, M2M.

It’s true: telecom providers are adapting well to new enterprise IT demands

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Enterprise networking vendors and telecommunication service providers encountered a series of challenges in 2016, as more customers shifted their focus from managing business technology investment to the strategic procurement of products and services related to digital transformation projects.

That's why investments in fiber networks, 5G wireless, NFV and SDN will be critical for telecom service providers to keep pace with market demand over the next five years, as more CIOs...

By David H. Deans, 21 February 2017, 0 comments. Categories: NFV, Operators, SDN.

Why mobile operators need to take advantage of the next Internet of Things opportunity

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As the array of mobile services and delivery devices continues to evolve, mobile network operator competition has intensified. With many over-the-top players now providing popular alternatives to texting and voice calls, telecom service provider core revenues are eroding.

Meanwhile, Juniper Research has calculated that mobile network operators can capture an additional $85 billion in revenues over the next five years, through the deployment and enhancement of non-core services -...

By David H. Deans, 17 February 2017, 0 comments. Categories: Big Data, IoT, Operators.

How smart machines will transform labour-intensive industries

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The progress in technologies such as artificial intelligence, the Internet of Things, cloud computing, robotics and intelligent mobility have set the stage for cognitive or sentient tools to emerge onto the global market.

These tools are aware of and can learn from their surroundings and users, and mark the next step in the evolution of computational systems, according to the latest worldwide market study by Frost & Sullivan.

As smart machines that can communicate and interact with...

By David H. Deans, 02 February 2017, 0 comments. Categories: IoT, Mobile, Smart Cities.

Why consumer IoT devices will deploy advanced security

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Looking across the overall Internet of Things (IoT) security landscape, it's clear that 'consumer IoT' should be viewed as a separate segment, given current trends in the implementation and adoption of robust security measures.

The consumer market is composed of a very wide range of hardware vendors - from large companies to crowdfunded startups. Competition in the market is high, but the IoT security value proposition is much more difficult to present to the end-user, relative to...

By David H. Deans, 26 January 2017, 0 comments. Categories: Consumers, IoT, Security, Small Cells.

How digital transformation projects are driving new IT investment

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In today's economy, information technology (IT) is the essential foundation for new digital business transformation projects. It's also the open innovation platform that enables an enterprise to harness the collective capabilities of their commercial ecosystem that's online.

Worldwide IT spending is projected to total $3.5 trillion in 2017, a 2.7% increase from 2016, according to the latest market study by Gartner. However, this overall global growth rate is down slightly from earlier...

By David H. Deans, 23 January 2017, 0 comments. Categories: Cloud, Devices, Innovation.

Technology, media and telecom M&A hit $698.2 billion in 2016

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The savvy CEOs anticipate that trends in 2017 are likely to follow the path of disruptive events in 2016. Change is the norm. Digital technology will continue to have a dramatic impact on legacy players in the marketplace.

Technology, Media and Telecommunication (TMT) sectors completed 3,021 deals worth $698.2 billion in 2016, representing a decrease of 4.5% in value and 5.7% in deal count compared to a record 2015, while deal count remained consistent, according to the latest market study by

By David H. Deans, 19 January 2017, 0 comments. Categories: Disruption, Innovation.

How smart home revenue will reach $195 billion in 2021

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Ever since the mainstream adoption of the mobile smartphone, the word 'smart' is used broadly to define any device that has some form of on-board communication connectivity. Likewise, a Smart Home is designed to deliver a number of digital services inside and outside the home, through a range of networked devices.

Juniper Research believes the entertainment segment to be the most viable in terms of consumer uptake, for the simple reason that these services are almost universally...

By David H. Deans, 13 January 2017, 0 comments. Categories: Connectivity, Disruption, IoT.

How telcos can avoid the digital disruption trend in 2017

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Industries that have always embraced the adoption of new technologies are not immune to being digitally disrupted by savvy new market entrants. The global telecom service provider market had a long history of relative stability. Now, however, business model disruption is pervasive.

The market is in a state of rapid evolution, with telecommunications companies now competing against more progressive web-scale companies. They can deploy a new service in a matter of hours, thereby...

By David H. Deans, 03 January 2017, 0 comments. Categories: Disruption, Operators.

How IoT is supporting semi-autonomous vehicle system apps

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Growing safety concerns about driving and traffic accidents, plus the recognition by national governments of the apparent advantages of driverless vehicles, will accelerate the deployment of new services that are assisted by Internet of Things infrastructure.

ABI Research anticipates that semi-autonomous systems will lead the market over the next decade, with SAE level 2 and 3 systems accounting for 86 percent of autonomous vehicles shipping in 2026. Higher levels of autonomy will gain...

By David H. Deans, 07 December 2016, 1 comment. Categories: Apps, IoT, Research.

Analysing the outlook for new smartphone tech innovation in 2017

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Worldwide smartphone shipments will reach 1.45 billion units, with a year-over-year growth rate of just 0.6 percent in 2016, according to the latest market study by International Data Corporation (IDC). Although growth remains positive, it is down significantly from the 10.4 percent growth rate in 2015.

However, 4G smartphones will reach 21.3 percent year-over-year growth globally for 2016, at 1.17 billion units - that's up from 967 million in 2015. Once again, emerging...

By David H. Deans, 05 December 2016, 0 comments. Categories: Devices, Research, Smartphones.

How 5G LTE mobile networks are enabling a connected future

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As the growing applications for mobile internet access place greater demands on wireless broadband communication networks around the globe, telecom service providers are updating their infrastructure to support the traffic.

There are more than 7.2 billion wireless connections, including 1.45 billion LTE connections, around the world today that are operating with the technology standards developed by the 3rd Generation Partnership Project (3GPP).

5G Americas, the industry trade...

By David H. Deans, 22 November 2016, 0 comments. Categories: 5G, Disruption, LTE, Networks.

Why SDN revenue will grow by 72% CAGR through to 2020

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The legacy enterprise networking environment within enterprise data centres continues to transition away from proprietary platforms to more open standards-based solutions. Traditional hardware vendors will gradually embrace the trend, as their customers seek to lower networking costs and improve performance.

Software-defined networking (SDN) is approaching adoption by an early majority of enterprises and will compose nearly 40 percent of global enterprise network infrastructure revenue -...

By David H. Deans, 15 November 2016, 0 comments. Categories: Cloud, Networks, SDN.