How chatbots are delivering lasting benefits for the financial services sector

Ever since the advent of computer use by established banking and insurance organisations in the early 1950s, financial services has been a sector that generates an enormous amount of customer transaction data.

That's why they've adopted analytics tools for big data use cases, and it's why they've been one of the first sectors to pilot the deployment and applications of artificial intelligence (AI) systems.

AI chatbot market development

According to the latest worldwide market...

By David H. Deans, 05 April 2019, 0 comments. Categories: Apps, Customer Service, Disruption, Marketing.

How IoT technology continues to drive smart building innovation

Commercial buildings are getting smarter. They now include a growing variety of technologies that are part of the Internet of Things (IoT) phenomena. Across the globe, new buildings are being constructed with both wired and wireless IoT infrastructure that enables innovation.

According to the latest worldwide market study by Berg Insight, the installed base of sensors, actuators, modules, gateways and other 'connected devices' deployed as part of IoT-based automation in smart commercial buildings...

By David H. Deans, 01 April 2019, 0 comments. Categories: Industry, Infrastructure, IoT, M2M.

How international mobile roaming is adapting to policy changes

Mobile roaming allows customers of one network operator (home network) to use the network of another network operator (visited network). The visited network is normally outside the geographical coverage area of the customer’s home network.

Mobile roaming has traditionally provided network operators with an opportunity to gain additional service revenues. However, regulatory policy interventions, such as the EU law to abolish roaming in member states, is having a negative impact on roaming revenues for...

By David H. Deans, 22 March 2019, 0 comments. Categories: Europe, Mobile, Networks, Operators, Research.

Why digital transformation requires people to change as well as technology

It's a proven fact, digital transformation is not possible in a large enterprise organisation where legacy middle-managers do everything within their power to resist any change to the status quo. A lack of culture change will typically result in no meaningful progress.

According to Gartner, a proactive and adaptive culture is a critical asset and some CIOs will likely play a role in establishing the right mindsets and practices within their organisations. Gartner predicts that by 2021, some CIOs will be...

By David H. Deans, 15 February 2019, 1 comment. Categories: Customer Service, Disruption, Industry.

How IoT applications are driving demand for security analytics

Apps for the Internet of Things (IoT) technologies will create huge amounts of data. That valuable asset is frequently the target of criminals that seek to exploit this rapidly growing resource. It's a scenario where the battleground continues to shift.

Amid the turmoil of these cybersecurity threats and ongoing hacking attempts that leverage the power of the IoT against itself, more organisations are forced to realise that they are on the losing side of this war.

By David H. Deans, 01 February 2019, 0 comments. Categories: IoT, M2M, Security.

How deep learning is set to improve machine vision in factories

Factory automation is evolving, once again. Machine vision technology remains popular in the manufacturing environment, due to its proven track record of results. However, the introduction of artificial intelligence (AI) technology and machine learning applications will transform many conventional factories.

The emergence of deep learning apps creates expanded capabilities and flexibility, leading to more cost efficiency and higher production yield. Deep learning-based machine vision techniques within smart...

By David H. Deans, 24 January 2019, 0 comments. Categories: Industry, Infrastructure, M2M, Machine Learning.

Exploring wireless IoT applications within industrial automation

The technologies associated with the Internet of Things (IoT) and machine to machine (M2M) connectivity are enabling a new wave of wireless networking applications within the industrial automation sector.

According to the latest global market study by Berg Insight, annual shipments of wireless devices for industrial automation applications reached 4.6 million units worldwide in 2018, accounting for approximately 6 percent of all new connected nodes.

Growing at a compound annual growth rate (CAGR) of 16.3...

By David H. Deans, 22 January 2019, 0 comments. Categories: IoT, M2M, Research, Wireless.

How GPS and the Internet of Things are enabling new tracking apps

The emerging new applications of the global positioning system (GPS) and the Internet of Things (IoT) are only limited by a savvy vendor's imagination. Exploring the full potential of these enabling technologies is resulting in significant new upside revenue opportunities.

According to the latest market study by Berg Insight, the market for consumer GPS pet trackers and services in Europe and North America is forecast to grow from € 60 million in 2017 to reach about € 340 million in 2022.

GPS tracking...

By David H. Deans, 16 January 2019, 0 comments. Categories: Innovation, IoT, OTT Services.

How 5G network technologies are transforming industrial markets

Expect to see and hear more commentary about fifth-generation (5G) wireless communication related national leadership policies in 2019. Physical industries are rapidly transforming on an unprecedented scale with digitisation becoming a critical priority that fuels the global networked economy.

As an example, end-to-end 5G network slicing is promised to be a growing part of that transformation but mobile telecom service providers must change all aspects of their business before they address it.

5G infrastructure market...

By David H. Deans, 03 January 2019, 0 comments. Categories: 5G, Infrastructure, Research.

Why global industrial robotics revenue will reach $22 billion

The industrial and collaborative robotics market is gaining momentum, as more vendors and industries embrace automation. Development in cloud robotics, deep learning based machine operation, and a wider ecosystem will enable robots to become more reliable, versatile and efficient.

The industrial robotics sector is already experiencing robust growth. The revenues of commercial robots in manufacturing are forecasted to grow from $166 million in 2018 to $22 billion by 2027, according to the latest worldwide...

By David H. Deans, 26 November 2018, 0 comments. Categories: Innovation, IoT, M2M, Research.

Why digital transformation investment will hit almost $2 trillion – and the drivers of it

Across the globe, savvy CIOs and CTOs are deploying a wide variety of new technologies to enable their digital strategies. A hybrid IT infrastructure is the norm, where on-premises systems coexist with public cloud service offerings. Together, these ICT platforms create the foundation for an evolving suite of software applications and associated digital business processes.

Worldwide spending on the technologies and services that enable the digital transformation (DX) of business practices, products, and...

By David H. Deans, 23 November 2018, 0 comments. Categories: Cloud, Connectivity, Disruption, IoT.

Analysing telecom service providers' 5G network launch plans

Mobile network service providers have been eagerly planning for the launch of 5G service deployment. Juniper Research anticipates that the first commercial network launches will occur in 2019 - the initial networks to provide 5G services will be located within the Far East & China and North America regions.

Meanwhile, network operators in Europe have mostly adopted a wait-and-see approach, closely following the progress of operators in the two leading regions. Over the past two years, telecom service...

By David H. Deans, 21 November 2018, 0 comments. Categories: 5G, Operators, Research.

How 5G network infrastructure revenue is set to reach $26 billion

The deployment of new communications technology could disrupt parts of the traditional broadband marketplace. According to the latest study by International Data Corporation (IDC), that's a key finding from their assessment of the worldwide 5G wireless network infrastructure market.

It follows the release of IDC's initial forecasts for Telecom Virtual Network Functions (VNF) and Network Functions Virtualisation Infrastructure (NFVI).

5G wireless market development

With the first instances of 5G...

By David H. Deans, 12 November 2018, 0 comments. Categories: 5G, Networks, Research.

How connected cars are driving mobile eCommerce applications

Automobiles are getting smarter and more connected to the world around them. The term 'Connected Cars' refer to devices installed in the vehicle which allow machine-to-machine (M2M) communication or machine-to-human interaction.

M2M is communication between two single machines with no human interaction. Regarding vehicle telematics, M2M technology enables data to be sent from the vehicle to another location and used for vehicle conditioning or to monitor driver behaviour.

Connected cars market...

By David H. Deans, 07 November 2018, 0 comments. Categories: Apps, IoT, M2M, OTT Services.

Why telecom service providers are exploring more AI applications

Savvy CIOs and CTOs at communication service providers are busy developing comprehensive strategies for the application of cognitive systems that enable new types of automation. The market leaders are currently engaged in numerous pilot and production projects that are a catalyst for further innovation.

The use of artificial intelligence (AI) and machine learning within the telecommunications domain is now an established practice and chatbots, customer services, and network management are areas where AI...

By David H. Deans, 02 November 2018, 0 comments. Categories: Apps, Customer Service, Disruption, Operators.

How the Internet of Things will enhance retail ERP solutions

The retail sector has undergone dramatic changes within developed markets, which the Internet of Things (IoT) technology adoption is accelerating. The widespread digitisation of the market has given rise to an industry that's very much data- and demand-driven, as opposed to supply- and cash-driven.

It's important to understand, when analysing the use of IoT in retail, that it requires more than a bunch of technologies in isolation. It's a transformation in retailer business processes, enabled by a...

By David H. Deans, 30 October 2018, 0 comments. Categories: Disruption, IoT.

How the Internet of Things device market continues to gain momentum

Demand for Internet of Things (IoT) devices continues to grow. Berg Insight released new findings of the market for cellular IoT gateways, routers and modems. About 3.2 million cellular IoT gateways were shipped globally during 2017 -- that's an increase of 22 percent from the previous year.

Growing at a compound annual growth rate (CAGR) of 18.2 percent, annual shipments are expected to reach 8.6 million in 2023. Cellular IoT gateways are standalone devices intended for connecting M2M applications to a...

By David H. Deans, 23 October 2018, 0 comments. Categories: Devices, Disruption, Infrastructure, IoT.

How mobile-first enterprise leaders are driving innovation trends

As more CIOs and CTOs adopt mobile-first strategies, mobility solutions revenue from the Asia-Pacific region excluding Japan (APeJ), will record 5.7 percent year-over-year growth, reaching $541.9 billion in 2018 and $615.4 billion by 2022.

Spending on mobility-related hardware, software, and services is estimated to achieve a five-year compound annual growth rate (CAGR) of 3.7 percent during the forecast period, according to the latest market study by International Data Corporation (IDC).

Mobility solutions market...

By David H. Deans, 22 October 2018, 0 comments. Categories: Asia, Devices, Mobile, Research.

How open data initiatives are fuelling mobility as a service

With rising levels of automobile traffic congestion and its environmental impact, there are now more efforts focused on finding ways to make urban travel more efficient. A catalyst for this change has been the principle of Open Data, which is where cities release as much data as possible about local transport, allowing companies to tailor services that fill gaps in coverage.

From this initiative, the concept of mobility as a service (MaaS) has evolved. This is primarily conceived as a method of increasing...

By David H. Deans, 19 October 2018, 0 comments. Categories: Connectivity, Disruption, IoT.

Why public utilities are investing in cybersecurity solutions

Upgrading electrical grids and water infrastructure around the world with new capabilities -- such as network communications, remote and automated management of elements in the field, and new utility management functionalities -- continues to gain momentum.

However, smart infrastructure demand means increased dependence on new technology and communications connectivity, which greatly introduces IT security risks.

Smart utility market development

The new infrastructure can expand the number of threat vectors,...

By David H. Deans, 21 September 2018, 0 comments. Categories: Connectivity, Infrastructure, IoT, M2M.