Why the end of European roaming charges will spur new service innovation

After a protracted regulatory effort, the European Union has finally abolished mobile roaming charges. As of June 15, mobile network operators can no longer charge customers a premium for calling and using data while travelling in any of the 28 EU countries.

This is great news for European consumers, holidaymakers and business travellers who will not have to suffer “bill shock” when they return home. Mobile phone bills loaded with exorbitant roaming charges have a way of making the post-holiday...

By Martin Lund, 30 June 2017, 0 comments. Categories: Customer Service, Mobile, MVNO, Networks, Operators.