WhatsApp: ‘Advanced cyber actor’ installed spyware

OTT messaging giant WhatsApp has confirmed an ‘advanced cyber actor’ exploited a major vulnerability to install spyware on users’ devices.

With over 1.5 billion active users, WhatsApp is the world’s most popular messaging app. This popularity makes WhatsApp a key target for both independent and state-sponsored hackers.

The attackers compromised devices by making fake calls to victims’ devices. Users did not even have to pick up the call for the malicious code to be...

By Ryan Daws, 14 May 2019, 0 comments. Categories: Apps, Mobile, OTT Services, Security, Smartphones, Surveillance.

How AI innovation is transforming supply chain planning

Business leaders that anticipate market demand opportunities or risks - and then respond quickly in a dynamic way -- will gain a significant competitive advantage. Today, agility is a key benefit of a modern supply chain.

Global revenue from demand planning applications will generate over $8 billion by 2025, as Artificial Intelligence (AI) capabilities offered by forward-thinking IT vendors and service providers continue to improve data-driven supply chain transformation.

Supply chain AI market...

By David H. Deans, 23 April 2019, 0 comments. Categories: Apps, Infrastructure, Innovation, Research.

How chatbots are delivering lasting benefits for the financial services sector

Ever since the advent of computer use by established banking and insurance organisations in the early 1950s, financial services has been a sector that generates an enormous amount of customer transaction data.

That's why they've adopted analytics tools for big data use cases, and it's why they've been one of the first sectors to pilot the deployment and applications of artificial intelligence (AI) systems.

AI chatbot market development

According to the latest worldwide market...

By David H. Deans, 05 April 2019, 0 comments. Categories: Apps, Customer Service, Disruption, Marketing.

#MWC19: EE, OnePlus, and Qualcomm call for 5G apps

Three telecoms industry giants have launched an initiative called ‘5G Apps of Tomorrow’ at MWC in a bid to kickstart 5G app development.

Mobile operator EE, smartphone manufacturer OnePlus, and chipset giant Qualcomm believe there's yet to be a ‘killer app’ which takes advantage of 5G’s capabilities.

Speaking on a panel, OnePlus CEO Pete Lau said he's unconvinced there's been enough ambition when it comes to how 5G can improve people's lives.

Lau believes 5G...

By Ryan Daws, 27 February 2019, 0 comments. Categories: 5G, Apps, Connectivity, Consumers, Industry, Mobile, Smartphones.

IBM and Vodafone team up for digital transformation venture around AI, 5G and edge

IBM and Vodafone Business have entered into a strategic commercial agreement to offer their European and other global clients with the open and flexible technologies required to integrate multiple clouds and prepare for the next wave of digital transformation brought by AI, 5G, Edge and Software Defined Networking (SDN).

The interconnectivity of clouds and vulnerability of data are the two most burning global issues today...

By Telecoms, 18 January 2019, 0 comments. Categories: 5G, Apps, IoT, Operators.

How connected cars are driving mobile eCommerce applications

Automobiles are getting smarter and more connected to the world around them. The term 'Connected Cars' refer to devices installed in the vehicle which allow machine-to-machine (M2M) communication or machine-to-human interaction.

M2M is communication between two single machines with no human interaction. Regarding vehicle telematics, M2M technology enables data to be sent from the vehicle to another location and used for vehicle conditioning or to monitor driver behaviour.

Connected cars market...

By David H. Deans, 07 November 2018, 0 comments. Categories: Apps, IoT, M2M, OTT Services.

Why telecom service providers are exploring more AI applications

Savvy CIOs and CTOs at communication service providers are busy developing comprehensive strategies for the application of cognitive systems that enable new types of automation. The market leaders are currently engaged in numerous pilot and production projects that are a catalyst for further innovation.

The use of artificial intelligence (AI) and machine learning within the telecommunications domain is now an established practice and chatbots, customer services, and network management are areas where AI...

By David H. Deans, 02 November 2018, 0 comments. Categories: Apps, Customer Service, Disruption, Operators.

Net Neutrality: Carriers have already begun throttling services

As forewarned by critics, the FCC’s repealing of its net neutrality rules has already led to popular services being throttled.

Net neutrality legislation, implemented under Obama’s administration, ensured a fair internet where all services must be provided with the same level of performance as others. This helped to keep the playing field level so new businesses have similar opportunities to incumbents.

The argument for repealing the rules – most advocated by large service providers –...

How applications for robotics technologies are gaining momentum

Manufacturers have traditionally been considered the primary drivers of new robot technology investment. Robots are now infiltrating other business sectors. The robotics industry gained new momentum in 2017 with total venture capital (VC) investment reaching $2.7 billion, according to the latest worldwide market study by ABI Research.

"While the growth in investment from 2016 to 2017, at 23.2 percent, slowed from growth between 2015 and 2016, this was affected by applying a narrower understanding of robotics, leaving...

By David H. Deans, 09 August 2018, 2 comments. Categories: Apps, IoT, Machine Learning.

Indian telcos asked to enable social app blocks following attacks

The Indian government has asked telcos in the country to enable the blocking of social apps following a spate of vigilante attacks.

Apps such as WhatsApp and Facebook have been used to spread misinformation about individuals leading to lynchings and beatings.

In a letter seen by Reuters, the government wrote:

“You are ... requested to explore various possible options and confirm how...

By Ryan Daws, 08 August 2018, 0 comments. Categories: Apps, Consumers, Government, India, Mobile, Regulation.

Skype’s classic interface avoids executioner’s block for now as Microsoft extends support

Skype’s classic interface has gotten a reprieve. Microsoft confirmed it would be extending support for Skype 7, or Skype Classic, “for some time” after feedback from users.

The original shutdown date for the current iteration of Skype was set at September 1, with Skype 8 originally being launched to Windows desktop last October.

Customers had expressed disappointment at new features, including the ‘all-in-one’ chat functionality based more on the Windows 10 design at the behest...

By James Bourne, 07 August 2018, 0 comments. Categories: Apps, OTT Services.

Why 5G connectivity will be key to the future of the connected car

Communications service providers (CSPs) need to get their acts together, according to analyst firm Gartner, as opportunities will ramp up in utilising 5G for autonomous vehicle connectivity.

CSPs can ‘secure future market opportunities’ with autonomous vehicle manufacturers, Gartner added, in areas such as driver safety and data processing and management.

There will be a huge amount of data at play here. By 2025, autonomous vehicles will upload more than 1 terabyte of vehicle and sensor data to...

By James Bourne, 04 July 2018, 0 comments. Categories: 5G, Apps, Cloud, Connectivity, Operators.

How robotics as a service expands potential applications

As more organizations in different industries consider emerging applications for robotics technology, new business models for vendors are also envisioned. Robotics as a service (RaaS) is an elastic concept. It refers to robotics systems providers that in addition to selling products, will now rent or lease their product to customers as a full-service solution.

Though the total market continues to grow, competitive pressure on robotics vendors to maintain profit margins means that they'll have to broaden...

By David H. Deans, 19 June 2018, 0 comments. Categories: Apps, Disruption, Networks.

How AI will advance the mobile messaging app evolution

There has been a significant evolution in the variety of use cases for mobile Application to Person (A2P) messaging. Historically, A2P was used for alerts and as a billing mechanism and carrier for simple content and services, both for one-off downloads or actions (e.g. voting) and for recurring payments.

The latter use case has declined in the past 5 years, due to a combination of the transition to an app-based economy, largely driven by card billing and by regulatory action -- in markets such as the U.S....

By David H. Deans, 05 June 2018, 0 comments. Categories: Apps, Machine Learning, Mobile, OTT Services.

Technology, media and telecom 2018 M&A deal update: Value goes up but deals go down

As more companies use technology innovation to improve their scale, automation and robotics continue to generate interest among investors. Mapping and software development have significant potential, particularly as most business leaders seek to digitize their commercial operations.

This trend will continue for some time. Consulting on the various types of new technology tools will also likely be an area to follow in the near future, according to the latest worldwide market study by

By David H. Deans, 08 May 2018, 0 comments. Categories: Apps, China, Content, Entertainment, OTT Services.

Three use cases for brain machine interfaces

Basic forms of Brain Machine Interface (BMI) technology have already been utilised in the medical field for a number of years. This existing use focuses around the cochlear implant, a medical device which uses BMI technology to provide a sense of sound to a person who is profoundly deaf or severely hard of hearing.

However, further applications in the medical field and in other areas - as an entertainment device, for use in industry, for integration with automobiles or as a control mechanism - are becoming...

By David H. Deans, 29 March 2018, 0 comments. Categories: Apps, Networks.

How new use cases for artificial intelligence are driving demand – with telecoms at the heart of it

There's been a significant increase in enterprise investment on technologies that analyse, organise, access, and provide advisory services that are based on use cases for unstructured data. In fact, worldwide spending on cognitive and artificial intelligence (AI) systems will reach $19.1 billion in 2018 - that's an increase of 54.2 percent over the amount spent in 2017.

With industries investing aggressively in projects that utilise cognitive and AI software capabilities, International Data...

By David H. Deans, 27 March 2018, 0 comments. Categories: Apps, Cloud, Disruption.

How alternative online payment technology continues to gain momentum

Across the globe, eRetail is now the mainstream -- with well over half of all adults making purchases for products and services online, increasingly from their mobile devices.

Meanwhile, traditional bricks and mortar retailers have had to incorporate digital channels into their offerings. Unfortunately for the retailer, there are numerous steps during the online shopping experience where the shopper may abandon their journey to payment.

Online payments market development

The value of spending on remote...

By David H. Deans, 05 March 2018, 1 comment. Categories: Apps, Devices, Disruption.