#HAS2018: Huawei CEO tempers 5G expectations

One of Huawei’s rotating CEOs has gone on record to downplay consumer expectations of 5G compared to previous generations

Eric Xu was speaking during the Huawei Analyst Summit (#HAS2018) in Shenzhen when he warned that consumers are unlikely to see a ‘fundamental difference’ between 5G and 4G. For operators planning to charge extra for 5G services, it could be a tough sell to potential customers without many tangible improvements.

Speed is one area where specific...

By Ryan Daws, 17 April 2018, 0 comments. Categories: 5G, Connectivity, Consumers, Industry, Infrastructure, Innovation, Mobile, Networks.

Mozilla’s first Internet Health Report is a timely read

Privacy advocates Mozilla have released their first ‘Internet Health Report’ during a year when net neutrality rules are being repealed, and Facebook’s CEO is testifying in front of the Senate over the company’s failure to protect users’ data.

Mozilla expresses concern for a handful of companies with an unhealthy amount of power and influence over the internet. Many of our readers will be able to list at least the Western companies — Google, Facebook, and Amazon. In China,...

By Ryan Daws, 13 April 2018, 0 comments. Categories: Consumers, Industry, Regulation.

The future of fintech platforms: Innovation and disruption to come

The latest global fintech market study shows that the insurance segment will drive revenues for platform providers, which is the largest proportion of revenues in 2018. This is based on the vast potential for digital distribution within the traditional insurer industry.

That said, wealth management will also grow rapidly, based on the increasing popularity of intelligent software agents called 'robo-advisors'. As the underlying technology improves, roboadvisors will become increasingly autonomous.

Roboadvisor...

By David H. Deans, 17 January 2018, 0 comments. Categories: Consumers, Content, Customer Service, Machine Learning.

Lord Adonis: Dear Ofcom, fix ‘deplorable’ mobile coverage

The chairman of the National Infrastructure Commission, Lord Adonis, has written a letter to the head of Ofcom calling for the telecoms regulator to fix ‘deplorable’ mobile phone coverage.

In the letter, Lord Adonis says the regulator should “put all options on the table” to improve mobile phone coverage between now and the next mobile spectrum being auctioned.

Large parts of the country remain without reliable coverage

By Ryan Daws, 18 December 2017, 0 comments. Categories: Connectivity, Consumers, Infrastructure, Mobile, Networks, Regulation.

Net neutrality is at threat again – and the FCC hopes your Thanksgiving turkey will distract you

Updated US regulators are expected to reverse fairness rules, implemented during Obama’s era to protect net neutrality, while many journalists are out the office.

Net neutrality is the idea that all businesses and consumers should be treated by internet providers the same — to most people, that seems fair.

Some ISPs argue that some companies put greater demand on their networks than others; such as Netflix. Without net neutrality rules, ISPs could ask for more cash from a company like Netflix so their...

By Ryan Daws, 21 November 2017, 0 comments. Categories: Consumers, Government, Industry, N America, Net Neutrality, Operators, Regulation.

FCC clears over-the-air 4K TV broadcasts

The FCC is paving the way for over-the-air TV to catch up with cable and on-demand services by permitting 4K broadcasts.

While 4K content available to viewers of cable and on-demand services remains limited, those who still watch over-the-air broadcasts have been unable to watch any live content in the higher resolution due to FCC rules.

Commissioners voted 3-2 to give TV stations permission to start broadcasting in the...

By Ryan Daws, 17 November 2017, 0 comments. Categories: Broadcast, Consumers, Regulation.

Telcos switch to prioritising 4G availability over speed

The latest OpenSignal report indicates that global telecoms operators have begun to prioritise 4G availability over speed.

Operators first boasted of their 4G download speeds even when their coverage was poor. As past reports from OpenSignal have shown, these speeds have increased over the years and the ability to boast of faster speeds than competitors appeared to be the priority for operators.

However, according to the...

By Ryan Daws, 01 November 2017, 0 comments. Categories: Connectivity, Consumers, Industry, LTE, Networks, Operators.

AT&T announces “5G” Evolution mobile hotspot router

AT&T is hoping the hype for 5G will drive consumers to buy its new mobile hotspot router, despite being nothing to do with 5G.

What the router will offer, however, is faster speeds and more reliability. In that respect it’s a stepping point towards what 5G should offer, but it’s more of a 4.75G (4.5G is reserved for LTE-Advanced) than anything to do with 5G.

"Only AT&T lets you get...

By Ryan Daws, 26 October 2017, 0 comments. Categories: 5G, Connectivity, Consumers, N America, WiFi.

Majority of consumers would buy mobile services from Netflix and Amazon given the chance

A survey conducted by MATRIXX Software in the US and the UK found that mobile users are ready to switch to a new mobile carrier if it offers better experience, with almost three quarters (73%) saying that they want their mobile service provider to operate more like Amazon, PayPal, Netflix and eBay.

Some of the features that customers want included ease of use, clear pricing structure, real-time access to services and customisation.

The survey found that customer experience expectation has a strong role to...

By Telecoms, 26 October 2017, 0 comments. Categories: Consumers, Operators, Smart TV.

NBN is on the rise (in terms of complaints)

Complaints surrounding the National Broadband Network (NBN) are rocketing as consumers face ongoing issues.

Australia’s NBN rollout has been fraught with problems from the beginning. ISPs point the blame at the NBN operators, while NBN operators point the blame at ISPs. Through all the finger-pointing, consumers are suffering.

New connections are often facing delays while existing connections are being deemed “fully...

By Ryan Daws, 18 October 2017, 0 comments. Categories: Broadband, Consumers, Industry, Infrastructure.

Nokia launches ‘carrier-grade’ WiFi system for the home

Nokia is using its experience as a telecoms vendor to help solve home WiFi problems with the announcement of a ‘carrier-grade’ system.

The system is available for carriers to provide to their customers and promises ‘unmatched gigabit coverage to every corner of the home, getting rid of dead zones and interference.’

Nokia plans on achieving this by implementing new ‘Air-IQ’ technology from Broadcom which can identify 17 unique interference...

By Ryan Daws, 09 October 2017, 0 comments. Categories: Broadband, Connectivity, Consumers, Fiber Optic, Operators, WiFi, Wireless.

Research: Mobile broadband penetration significantly boosts the economy

A report has found that increasing mobile broadband penetration has a significant impact on a country's economy. The research, conducted by Ericsson and the Imperial College of London, examines data from 135 countries.

Researchers found that as mobile broadband penetration increases by 10 percent; a 0.6 - 1.6 percent growth in GDP is observed. In 2016, this equated to anywhere between $500 billion to $2 trillion.

By Ryan Daws, 02 October 2017, 0 comments. Categories: Broadband, Connectivity, Consumers, Industry, Infrastructure, Mobile, Networks, Research, Rural.

OpenSignal: Three mobile operators in the UK pass 70% LTE availability

The latest ‘State of Mobile Networks’ in the UK report from OpenSignal has been released providing a look at how the industry has progressed over the past year.

OpenSignal’s last report was released six months ago and highlighted one operator, EE, had crossed 70 percent LTE availability. In today’s report, EE has been joined by O2 and Vodafone who were also able to deliver LTE connectivity in more than 7 of every 10 tests. This leaves Three UK as the only major...

By Ryan Daws, 28 September 2017, 0 comments. Categories: Connectivity, Consumers, Europe, Industry, LTE, Mobile, Networks, Operators, Research.

T-Mobile/Sprint rumoured to agree super-operator merger worth $88bn

After years of talk, T-Mobile and Sprint are rumoured to have agreed on a merger-in-principle deal which JPMorgan values at being worth $88 billion.

The deal will allegedly be announced in mid-September but will, of course, be subject to gaining regulatory approval.

Sprint chairman Masayoshi Son has been looking at T-Mobile for over five years as part of his goal to become a much stronger competitor to AT&T and Verizon. T-Mobile CEO John Legere is known for his ‘we will not stop’...

By Ryan Daws, 27 September 2017, 0 comments. Categories: Connectivity, Consumers, Industry, Mobile, N America, Networks, Operators, Regulation, Spectrum.

EE converts 2G airwaves into 4G for ‘even faster speeds’

UK mobile operator EE has announced plans to convert some of its existing 2G airwaves into 4G to further improve the network’s speed and reliability.

More than 600 sites across cities including London, Birmingham, Manchester, Edinburgh and Cardiff, will be upgraded over the next six months. The move is in preparation for devices with CAT-12 and CAT-16 modems to hit the market.

EE’s mobile sites are equipped with 20MHz of 1800MHz spectrum, and 35MHz of 2.6GHz spectrum....

By Ryan Daws, 11 September 2017, 0 comments. Categories: Connectivity, Consumers, Industry, Infrastructure, LTE, Networks, Operators, Spectrum.

How small cells and the cloud are improving the stadium fan experience

Mobilitie, a company based in Newport Beach, California, has installed a new cellular wireless system at Avaya Stadium in San Jose. The new system is expected to provide fans with access to an advanced cellular voice and data communications network that includes over 150 small, digital antennas, remote unit and other network components.

The neutral-host distributed antenna system (DAS) installed by Mobilitie is a flexible, small antennae and radio solution. With the new system, attendees at the stadium would...

By Telecoms, 30 August 2017, 0 comments. Categories: Cloud, Connectivity, Consumers, Small Cells.

NBN CEO: ISPs are to blame for dissatisfaction

Bill Morrow, CEO of Australia’s NBN, has placed the blame on ISPs for customer dissatisfaction.

The NBN (National Broadband Network) was designed to improve the nation’s connectivity and ensure Australia has the required infrastructure for businesses and consumers to embrace the digital future. Over half the country is now able to connect to the NBN, and it has over 2.2 million paying customers, but not everyone is happy.

ISPs are ‘cutting corners’ by not buying enough...

By Ryan Daws, 31 July 2017, 0 comments. Categories: Broadband, Capacity, Connectivity, Consumers, Infrastructure, Networks, Operators, Regulation.

Virtual treasure hunt launched to help develop 5G technology

A mobile game has been released which has teams competing in a virtual treasure hunt to help develop 5G technology.

The game is part of Bristol is Open, a smart city project ran by the University of Bristol and Bristol City Council, and will test new IP networking technology with the aim of improving end-user experiences by lowering the latency in use cases such as the virtual treasure hunt.

Players will group up in teams of three to six players and navigate around the city using...

By Ryan Daws, 14 July 2017, 0 comments. Categories: 5G, Connectivity, Consumers, Industry, Infrastructure, Innovation, Research.

Digital Evolution Index: The UK is among the handful of ‘digital elite’ countries – and leader of Europe

In the latest Digital Evolution Index, the UK has emerged as one of a handful of countries deemed a ‘digital elite’ due to being “highly digitally evolved and advancing quickly."

The major study conducted by The Fletcher School at Tufts University and Mastercard examined 60 countries to gauge their existing digital evolution and the pace of innovation from within them.

“Adoption, the quality of digital...

BBC Watchdog calls out Virgin Media for slow broadband – as stores close and staff voice dissatisfaction

The BBC’s consumer affairs show, Watchdog, will call out Virgin Media tonight for slow broadband with tests revealing that some consumers are only getting three percent of the download speed they were sold.

Many consumers are being told their slow download speeds are due to over-utilisation in their area, but packages are still being sold advertising much higher speeds than customers are receiving. Watchdog highlights Virgin Media promotes speeds up to 200Mbps, but this is old...

By Ryan Daws, 05 July 2017, 0 comments. Categories: Broadband, Connectivity, Consumers, Industry.