Let’s get digital: Using new technologies to rival disruptive over the top players

The communications service provider (CSP) industry is experiencing significant challenges. Disruptive technologies have given way to an army of streaming service providers, such as Netflix, Amazon and Apple’s iTunes, as well as IoT smart home devices that sell directly to the customer, bypassing CSPs. Offering services that deliver simple and tailored experiences is now vital to remaining relevant and competitive.

The information and its analysis provided through technologies are the driving force...

By Chris Lawrence, 15 June 2018, 0 comments. Categories: Networks, OTT Services.

Amazon muscles in on BT and Sky for Premier League rights: What’s next for each company?

Let’s get one thing straight with regards to Amazon buying a package of Premier League rights: it is, for now, simply a foot in the door. Testing the waters, if you will.

When the major rights were announced in February – Sky and BT Sport securing the primary packages for £4.464 billion – there were two smaller rights packages yet to be resolved. Some believed the packages would be filled by Amazon as part of a testing process. Others were less sure. Whichever, where does this leave...

By James Bourne, 11 June 2018, 0 comments. Categories: Broadcast, Consumers, Content, OTT Services.

Editorial: A look at Gavin Patterson’s five-year tenure as BT CEO

The CEO of BT, Gavin Patterson, is stepping down after a five-year tenure in the post which has seen the business go through substantial changes.

During his time, Patterson handled the mobile industry-shaking £12.5bn acquisition of the UK’s biggest mobile operator, EE.

Patterson also oversaw the split of the Openreach fibre broadband network from BT into its own company and worked to modernise the company’s IPTV offerings as OTT players like Amazon Prime aim to replace traditional...

How AI will advance the mobile messaging app evolution

There has been a significant evolution in the variety of use cases for mobile Application to Person (A2P) messaging. Historically, A2P was used for alerts and as a billing mechanism and carrier for simple content and services, both for one-off downloads or actions (e.g. voting) and for recurring payments.

The latter use case has declined in the past 5 years, due to a combination of the transition to an app-based economy, largely driven by card billing and by regulatory action -- in markets such as the U.S....

By David H. Deans, 05 June 2018, 0 comments. Categories: Apps, Machine Learning, Mobile, OTT Services.

ACSI: Streaming TV dominates telecoms industry satisfaction

According to the American Customer Satisfaction Index (ACSI), consumers are far more satisfied with streaming TV over their other telecoms services.

ACSI argues video streaming often avoids the downsides of alternative telecoms services, including subscription TV.

Video Streaming

David VanAmburg, Managing Director at the ACSI, said:

“Streaming services don't have the hidden fees and six-month rates that subscription TV does, not to mention they're cheaper and simpler.

By Ryan Daws, 23 May 2018, 0 comments. Categories: Broadband, Consumers, Entertainment, Industry, IPTV, N America, Operators, OTT Services, Research.

Technology, media and telecom 2018 M&A deal update: Value goes up but deals go down

As more companies use technology innovation to improve their scale, automation and robotics continue to generate interest among investors. Mapping and software development have significant potential, particularly as most business leaders seek to digitize their commercial operations.

This trend will continue for some time. Consulting on the various types of new technology tools will also likely be an area to follow in the near future, according to the latest worldwide market study by

By David H. Deans, 08 May 2018, 0 comments. Categories: Apps, China, Content, Entertainment, OTT Services.

Innovation on call? Why it's time for telcos to differentiate

With a fast-developing tech revolution forcing major changes on the telco industry, it’s a focus on customer experience that will determine whether or not the big incumbents can stay relevant.

A digital mindset runs deep in the telco industry, who have been at the forefront – or even the conduit for – many of the digital services that have reshaped our world. Ironically, many of these have in turn threatened or cannibalised incumbent telco revenue streams. ‘Over-the-top’ (OTT)...

By Justin Small, 01 March 2018, 1 comment. Categories: Innovation, Operators, OTT Services.

Assessing BT’s content strategy with OTT behemoths on the horizon

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MWC The recent tussle for the English Premier League football rights was shrouded in mystery and intrigue. Will this be the season where the purely-digital disrupters, the Amazons, the Facebooks et al, finally get a piece of the pie?

In a couple of words – not really. Sky and BT Sport again secured the main packages for £4.464 billion for matches from 2019 to 2022 – two smaller rights packages remain unresolved – with BT adding in a statement that it remained...

By James Bourne, 27 February 2018, 0 comments. Categories: Content, Operators, OTT Services.

A new reality awaits: Are AR and VR the next big platforms in telecoms?

Augmented reality (AR) and virtual reality (VR) have the potential to become the next big platforms after PC, web, and mobile. Isolated applications of AR and VR have been around for a while, but the technologies to unlock their potential have only recently become available. We expect AR and VR to fundamentally transform how consumers interact in the physical world and how enterprises run their operations. 

Augmented and virtual reality: Distinct but complementary technologies

In a nutshell, AR overlays...

By Gunish Chawla, Daniele Pe and Irish Manipis, 20 February 2018, 0 comments. Categories: Disruption, Networks, OTT Services.

Assessing the ongoing evolution of mobile messaging applications

There has been a significant evolution in the range of use cases for Application to Person (A2P) messaging in recent years. Historically, A2P was used for alerts and as a billing mechanism for simple content and services -- for one-off downloads or actions, and for recurring payments.

The latter use case has declined markedly in the past 5 years, due to a combination of the transition to an app-based economy largely driven by card billing and by regulatory action against fraudsters.

A2P messaging market...

By David H. Deans, 02 January 2018, 0 comments. Categories: Content, Mobile, OTT Services.

Blockchain in telecoms: Is it still all hype or are we moving towards reality?

Just over nine years ago, an anonymous person or group using the pseudonym Satoshi Nakamoto unveiled a disruptive technology called blockchain. It was aimed to carry out peer-to-peer digital transaction without the need of an intermediary. The 3 Bs that were the highlight of this phenomenon are blockchain (the disruptive technology), Bitcoin (the cryptocurrency), and banks (the intermediary).

Until quite recently blockchain technology has been synonymous with Bitcoin,...

By Rajat Kochhar, 17 November 2017, 1 comment. Categories: Operators, OTT Services.

The systemic telecoms crisis and the importance of fresh new services

Profitable telecoms businesses are starting to cringe, as traditional services are being replaced by other online – conditionally free – communication services. Now, network operators are forced to look for answers to difficult questions. How do we create new revenue streams? How do we work with clients, interact with partners, and develop business?

In the communications industry, things are changing rapidly. Telecommunications are being transformed into ‘infocommunication’ – a...

By Suren Arustamyan, 22 September 2017, 1 comment. Categories: Content, Operators, OTT Services.

Report asserts ‘significant opportunity’ with OTT advertising monetisation

Over the top (OTT) services have completed their rise to dominance – and it’s up to brands to get their act together.

That’s according to a new report from FreeWheel, which finds that viewers complete 98% of all premium video adverts on OTT, as well as providing a generally greater lift in brand awareness on campaigns compared against desktop and mobile.

The study, which collated data from customers of FreeWheel, a subsidiary of Comcast, also shed light on trends associated with OTT viewing....

By James Bourne, 11 August 2017, 0 comments. Categories: Content, Marketing, OTT Services.

Hutchison Telecom sells fixed line business to investment group for £1.4 billion

I Squared Capital, an independent global infrastructure investment manager based in New York, has signed an agreement to acquire 100% interest in Hutchison Global Communications (HGC) from Hutchison Telecommunications Hong Kong Holdings Limited (HTHKH).

The deal, which is about HKD 14.5 billion (£1.4bn), is expected to close by October, and will be carried out via I Squared Capital’s ISQ Global Infrastructure Fund II.

HGC is a Hong Kong-based fixed line service provider to fixed and mobile...

By Telecoms, 31 July 2017, 0 comments. Categories: Asia, Connectivity, Networks, OTT Services.

Sky partners with Fitbit for latest VOD series

Broadcaster Sky has announced the launch of the second series of ‘Fit in 5’, an exclusive video on demand (VOD) initiative with health and fitness wearables provider Fitbit.

The first series of the show, created by fitness trainer Marvin Ambrosius, featured presenters Kirsty Gallacher and Melanie Sykes in a series of short workouts over 18 episodes. The second series will feature Sarah-Jane Mee and Lisa Snowden.

“As the leader in the connected health and fitness market, Fitbit join forces with Ambrosius...

By James Bourne, 10 May 2017, 0 comments. Categories: Broadcast, OTT Services, Smart TV.

OTT market to surpass broadcast TV within next five years, Level 3 argues

More hours will be logged watching linear streaming OTT video than traditional television by 2022, according to a new study from Level 3 Communications.

More than two thirds of the almost 500 media professionals polled argued traditional TV’s days will be numbered in five years’ time, while approximately half of respondents believe OTT revenue growth will be between 30% and 50% year over year in 2017.

Roughly 70% of respondents said they offered OTT services globally or across one geographic...

By Telecoms, 28 April 2017, 1 comment. Categories: Content, OTT Services, Smart TV.

Netflix continues to dominate OTT market – but challengers closing the gap

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More than half (53%) of Wi-Fi-connected homes in the US accessed at least one OTT service in December 2016 according to comScore – with Netflix leading the way but challengers closing the gap.

These households were active in viewing OTT content, comScore adds, doing so at an average of 19 separate days during the month, and for 2.2 hours per usage day. OTT viewing mirrors linear TV with the highest concentration of activity happening during traditional primetime hours.

In December...

By Telecoms, 13 April 2017, 0 comments. Categories: OTT Services, Smart TV.

Opinion: Google is killing its chances of being a messaging leader

Google has long been criticised for its lack of clear strategy when it comes to messaging, despite having unparalleled potential to be a market leader. For such a large and innovative company, a strategy for something as established as messaging should be simple. Honestly, it’s become a point of embarrassment for Android fans like myself.

While iOS users have benefited from seamless IP messaging and SMS in a single built-in app since 2011, Android users still need to download a separate app....

By Ryan Daws, 24 March 2017, 0 comments. Categories: Google, OTT Services.

The VoLTE journey: From 488 million to 3 billion subscribers by 2021

Typically, VoIP is voice traffic that's carried over the public Internet. The launch of 4G LTE, and wireless hotspots in major cities around the globe, has brought about a downward trend in traditional switched telecom network activity.

VoIP is more efficient than PSTN, and technology improvements in these areas have been instrumental in allowing VoIP to spread to the mobile environment.

Market development for VoIP apps

Juniper Research has revealed that the number of Voice over LTE (VoLTE) subscribers will...

By David H. Deans, 10 March 2017, 0 comments. Categories: LTE, Networks, Operators, OTT Services, VoiP.

Telcos keen to utilise emerging tech – but it’s a struggle to get there

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It’s a theme which is as old as the hills. Can telcos, not traditionally renowned for their speed and flexibility, keep up with new and innovative technologies? According to a new piece of research from KPMG, the answer is: sort of.

The study, which polled 580 senior executives across 16 countries, found that for telcos who have been proactive in adopting new technologies, more than half (58%) have seen a positive impact on their business operations. Yet just over one in 10...

By James Bourne, 02 February 2017, 0 comments. Categories: IoT, Operators, OTT Services, Research.