How GPS and the Internet of Things are enabling new tracking apps

The emerging new applications of the global positioning system (GPS) and the Internet of Things (IoT) are only limited by a savvy vendor's imagination. Exploring the full potential of these enabling technologies is resulting in significant new upside revenue opportunities.

According to the latest market study by Berg Insight, the market for consumer GPS pet trackers and services in Europe and North America is forecast to grow from € 60 million in 2017 to reach about € 340 million in 2022.

GPS tracking...

By David H. Deans, 16 January 2019, 0 comments. Categories: Innovation, IoT, OTT Services.

How blockchain is revolutionising telecom business support systems

The business support system (BSS) remains the lifeblood of any communications provider. You can spend all you want on the network, but if you want to get that fast speed to a customer and make it useable, you cannot neglect the back office.

If you have an ageing BSS, your very survival could be at stake. These warnings have been concerning telecom operators for some time. Take a report

By James Bourne, 14 January 2019, 0 comments. Categories: Customer Service, Operators, OTT Services.

How connected cars are driving mobile eCommerce applications

Automobiles are getting smarter and more connected to the world around them. The term 'Connected Cars' refer to devices installed in the vehicle which allow machine-to-machine (M2M) communication or machine-to-human interaction.

M2M is communication between two single machines with no human interaction. Regarding vehicle telematics, M2M technology enables data to be sent from the vehicle to another location and used for vehicle conditioning or to monitor driver behaviour.

Connected cars market...

By David H. Deans, 07 November 2018, 0 comments. Categories: Apps, IoT, M2M, OTT Services.

Trump’s administration sues California over its net neutrality bill

The state of California is being sued following its decision to side with the majority of internet users and protect net neutrality.

Consumers are strongly in favour of net neutrality. In research conducted by Maryland University, 83 percent opposed repealing the rules – including 75 percent of Republicans, 89 percent of Democrats, and 86 percent of independents.

The state of California acted to...

Skype’s classic interface avoids executioner’s block for now as Microsoft extends support

Skype’s classic interface has gotten a reprieve. Microsoft confirmed it would be extending support for Skype 7, or Skype Classic, “for some time” after feedback from users.

The original shutdown date for the current iteration of Skype was set at September 1, with Skype 8 originally being launched to Windows desktop last October.

Customers had expressed disappointment at new features, including the ‘all-in-one’ chat functionality based more on the Windows 10 design at the behest...

By James Bourne, 07 August 2018, 0 comments. Categories: Apps, OTT Services.

The evolution of the mobile telecom service business model

Mobile communication service providers across the globe have been eager to uncover new sources of subscriber revenue as over-the-top (OTT) apps continue to disrupt their traditional business model offering voice calling and text messaging.

These operators are currently under pressure due to investment in emerging technologies, including 5G and M2M networks.

By David H. Deans, 25 July 2018, 0 comments. Categories: Mobile, Networks, Operators, OTT Services.

Enabling the benefits of network virtualisation through smart data

During the past decade, the telecoms landscape has changed dramatically. The emergence of OTT players has eroded service providers’ voice and messaging revenues, with reports suggesting that the widespread adoption of OTT messaging and VoIP services will drive losses of $386 billion for the telecoms industry between 2012-2018.

At the same time competitive mobile operators have moved to unlimited data...

By John English, 19 July 2018, 0 comments. Categories: Content, Disruption, NFV, Operators, OTT Services, SDN.

Ofcom: Streaming app subscribers overtake broadcast TV

According to a report from UK telecoms regulator Ofcom, the number of streaming app subscribers has overtaken broadcast TV for the first time.

Services like Netflix, Amazon Prime, and NOW TV are becoming ever more attractive due to their growing libraries, exclusive content, on-demand access, and little-to-no adverts.

Indeed, the report notes access to original and exclusive content is the primary reason for signing up for on-demand services. An increasing number of respondents also claim they signed up as it...

By Ryan Daws, 18 July 2018, 0 comments. Categories: Broadcast, Entertainment, OTT Services.

Let’s get digital: Using new technologies to rival disruptive over the top players

The communications service provider (CSP) industry is experiencing significant challenges. Disruptive technologies have given way to an army of streaming service providers, such as Netflix, Amazon and Apple’s iTunes, as well as IoT smart home devices that sell directly to the customer, bypassing CSPs. Offering services that deliver simple and tailored experiences is now vital to remaining relevant and competitive.

The information and its analysis provided through technologies are the driving force...

By Chris Lawrence, 15 June 2018, 0 comments. Categories: Networks, OTT Services.

Amazon muscles in on BT and Sky for Premier League rights: What’s next for each company?

Let’s get one thing straight with regards to Amazon buying a package of Premier League rights: it is, for now, simply a foot in the door. Testing the waters, if you will.

When the major rights were announced in February – Sky and BT Sport securing the primary packages for £4.464 billion – there were two smaller rights packages yet to be resolved. Some believed the packages would be filled by Amazon as part of a testing process. Others were less sure. Whichever, where does this leave...

By James Bourne, 11 June 2018, 0 comments. Categories: Broadcast, Consumers, Content, OTT Services.

Editorial: A look at Gavin Patterson’s five-year tenure as BT CEO

The CEO of BT, Gavin Patterson, is stepping down after a five-year tenure in the post which has seen the business go through substantial changes.

During his time, Patterson handled the mobile industry-shaking £12.5bn acquisition of the UK’s biggest mobile operator, EE.

Patterson also oversaw the split of the Openreach fibre broadband network from BT into its own company and worked to modernise the company’s IPTV offerings as OTT players like Amazon Prime aim to replace traditional...

How AI will advance the mobile messaging app evolution

There has been a significant evolution in the variety of use cases for mobile Application to Person (A2P) messaging. Historically, A2P was used for alerts and as a billing mechanism and carrier for simple content and services, both for one-off downloads or actions (e.g. voting) and for recurring payments.

The latter use case has declined in the past 5 years, due to a combination of the transition to an app-based economy, largely driven by card billing and by regulatory action -- in markets such as the U.S....

By David H. Deans, 05 June 2018, 0 comments. Categories: Apps, Machine Learning, Mobile, OTT Services.

ACSI: Streaming TV dominates telecoms industry satisfaction

According to the American Customer Satisfaction Index (ACSI), consumers are far more satisfied with streaming TV over their other telecoms services.

ACSI argues video streaming often avoids the downsides of alternative telecoms services, including subscription TV.

Video Streaming

David VanAmburg, Managing Director at the ACSI, said:

“Streaming services don't have the hidden fees and six-month rates that subscription TV does, not to mention they're cheaper and simpler.

By Ryan Daws, 23 May 2018, 1 comment. Categories: Broadband, Consumers, Entertainment, Industry, IPTV, N America, Operators, OTT Services, Research.

Technology, media and telecom 2018 M&A deal update: Value goes up but deals go down

As more companies use technology innovation to improve their scale, automation and robotics continue to generate interest among investors. Mapping and software development have significant potential, particularly as most business leaders seek to digitize their commercial operations.

This trend will continue for some time. Consulting on the various types of new technology tools will also likely be an area to follow in the near future, according to the latest worldwide market study by

By David H. Deans, 08 May 2018, 0 comments. Categories: Apps, China, Content, Entertainment, OTT Services.

Innovation on call? Why it's time for telcos to differentiate

With a fast-developing tech revolution forcing major changes on the telco industry, it’s a focus on customer experience that will determine whether or not the big incumbents can stay relevant.

A digital mindset runs deep in the telco industry, who have been at the forefront – or even the conduit for – many of the digital services that have reshaped our world. Ironically, many of these have in turn threatened or cannibalised incumbent telco revenue streams. ‘Over-the-top’ (OTT)...

By Justin Small, 01 March 2018, 1 comment. Categories: Innovation, Operators, OTT Services.

Assessing BT’s content strategy with OTT behemoths on the horizon

(c)iStock.com/claudiodivizia

MWC The recent tussle for the English Premier League football rights was shrouded in mystery and intrigue. Will this be the season where the purely-digital disrupters, the Amazons, the Facebooks et al, finally get a piece of the pie?

In a couple of words – not really. Sky and BT Sport again secured the main packages for £4.464 billion for matches from 2019 to 2022 – two smaller rights packages remain unresolved – with BT adding in a statement that it remained...

By James Bourne, 27 February 2018, 0 comments. Categories: Content, Operators, OTT Services.

A new reality awaits: Are AR and VR the next big platforms in telecoms?

Augmented reality (AR) and virtual reality (VR) have the potential to become the next big platforms after PC, web, and mobile. Isolated applications of AR and VR have been around for a while, but the technologies to unlock their potential have only recently become available. We expect AR and VR to fundamentally transform how consumers interact in the physical world and how enterprises run their operations. 

Augmented and virtual reality: Distinct but complementary technologies

In a nutshell, AR overlays...

By Gunish Chawla, Daniele Pe and Irish Manipis, 20 February 2018, 0 comments. Categories: Disruption, Networks, OTT Services.

Assessing the ongoing evolution of mobile messaging applications

There has been a significant evolution in the range of use cases for Application to Person (A2P) messaging in recent years. Historically, A2P was used for alerts and as a billing mechanism for simple content and services -- for one-off downloads or actions, and for recurring payments.

The latter use case has declined markedly in the past 5 years, due to a combination of the transition to an app-based economy largely driven by card billing and by regulatory action against fraudsters.

A2P messaging market...

By David H. Deans, 02 January 2018, 0 comments. Categories: Content, Mobile, OTT Services.

Blockchain in telecoms: Is it still all hype or are we moving towards reality?

Just over nine years ago, an anonymous person or group using the pseudonym Satoshi Nakamoto unveiled a disruptive technology called blockchain. It was aimed to carry out peer-to-peer digital transaction without the need of an intermediary. The 3 Bs that were the highlight of this phenomenon are blockchain (the disruptive technology), Bitcoin (the cryptocurrency), and banks (the intermediary).

Until quite recently blockchain technology has been synonymous with Bitcoin,...

By Rajat Kochhar, 17 November 2017, 1 comment. Categories: Operators, OTT Services.

The systemic telecoms crisis and the importance of fresh new services

Profitable telecoms businesses are starting to cringe, as traditional services are being replaced by other online – conditionally free – communication services. Now, network operators are forced to look for answers to difficult questions. How do we create new revenue streams? How do we work with clients, interact with partners, and develop business?

In the communications industry, things are changing rapidly. Telecommunications are being transformed into ‘infocommunication’ – a...

By Suren Arustamyan, 22 September 2017, 1 comment. Categories: Content, Operators, OTT Services.