EU launches research group to stop ‘problematic’ internet use

The EU has established the ‘European Problematic Use of the Internet’ (EU-PUI) research network which aims to stop harmful web use.

Gambling, pornography, and excessive use of social media may sound like a good time for some folks. For others, each can pose a serious problem.

How problematic use impacts health, especially mental wellbeing, hasn’t been thoroughly researched. Support groups for such things have been available for decades, but prevention is always better than treatment where...

By Ryan Daws, 11 October 2018, 0 comments. Categories: Consumers, Content, Europe, Government, Industry, Regulation.

Enabling the benefits of network virtualisation through smart data

During the past decade, the telecoms landscape has changed dramatically. The emergence of OTT players has eroded service providers’ voice and messaging revenues, with reports suggesting that the widespread adoption of OTT messaging and VoIP services will drive losses of $386 billion for the telecoms industry between 2012-2018.

At the same time competitive mobile operators have moved to unlimited data...

By John English, 19 July 2018, 0 comments. Categories: Content, Disruption, NFV, Operators, OTT Services, SDN.

Why disruption of the video entertainment industry is unstoppable

Ongoing disruption of the video entertainment industry is most apparent in North America, where incumbent pay-TV service providers continue to report significant subscriber declines. Past attempts to slow or reverse the customer losses have proven to be unsuccessful. Clearly, it's a huge challenge.

Furthermore, relatively new rivals in the sector, such as AT&T and Verizon, have invested heavily to acquire legacy media and online advertising companies in the hope of finding a viable business model to...

By David H. Deans, 02 July 2018, 0 comments. Categories: Connectivity, Content, Disruption, Entertainment, Smart TV.

Amazon muscles in on BT and Sky for Premier League rights: What’s next for each company?

Let’s get one thing straight with regards to Amazon buying a package of Premier League rights: it is, for now, simply a foot in the door. Testing the waters, if you will.

When the major rights were announced in February – Sky and BT Sport securing the primary packages for £4.464 billion – there were two smaller rights packages yet to be resolved. Some believed the packages would be filled by Amazon as part of a testing process. Others were less sure. Whichever, where does this leave...

By James Bourne, 11 June 2018, 0 comments. Categories: Broadcast, Consumers, Content, OTT Services.

Technology, media and telecom 2018 M&A deal update: Value goes up but deals go down

As more companies use technology innovation to improve their scale, automation and robotics continue to generate interest among investors. Mapping and software development have significant potential, particularly as most business leaders seek to digitize their commercial operations.

This trend will continue for some time. Consulting on the various types of new technology tools will also likely be an area to follow in the near future, according to the latest worldwide market study by

By David H. Deans, 08 May 2018, 0 comments. Categories: Apps, China, Content, Entertainment, OTT Services.

Assessing BT’s content strategy with OTT behemoths on the horizon

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MWC The recent tussle for the English Premier League football rights was shrouded in mystery and intrigue. Will this be the season where the purely-digital disrupters, the Amazons, the Facebooks et al, finally get a piece of the pie?

In a couple of words – not really. Sky and BT Sport again secured the main packages for £4.464 billion for matches from 2019 to 2022 – two smaller rights packages remain unresolved – with BT adding in a statement that it remained...

By James Bourne, 27 February 2018, 0 comments. Categories: Content, Operators, OTT Services.

Technology, media and telecom trends for 2017: Deals and media outlook

Last year may be remembered for many years to come, for a variety of reasons, including significant market transactions. Mergermarket, an Acuris company, has released its global mergers and acquisitions (M&A) roundup report of the Technology, Media and Telecom (TMT) sector for the whole year.

In 2017, global dealmaking in the TMT sector saw 3,389 deals worth a combined $498.2 billion. Although total deal value fell 26.3 percent compared to the $676.3 billion tallied...

By David H. Deans, 22 February 2018, 0 comments. Categories: Broadcast, Content, Entertainment, Research.

The future of fintech platforms: Innovation and disruption to come

The latest global fintech market study shows that the insurance segment will drive revenues for platform providers, which is the largest proportion of revenues in 2018. This is based on the vast potential for digital distribution within the traditional insurer industry.

That said, wealth management will also grow rapidly, based on the increasing popularity of intelligent software agents called 'robo-advisors'. As the underlying technology improves, roboadvisors will become increasingly autonomous.

Roboadvisor...

By David H. Deans, 17 January 2018, 0 comments. Categories: Consumers, Content, Customer Service, Machine Learning.

Assessing the ongoing evolution of mobile messaging applications

There has been a significant evolution in the range of use cases for Application to Person (A2P) messaging in recent years. Historically, A2P was used for alerts and as a billing mechanism for simple content and services -- for one-off downloads or actions, and for recurring payments.

The latter use case has declined markedly in the past 5 years, due to a combination of the transition to an app-based economy largely driven by card billing and by regulatory action against fraudsters.

A2P messaging market...

By David H. Deans, 02 January 2018, 0 comments. Categories: Content, Mobile, OTT Services.

The systemic telecoms crisis and the importance of fresh new services

Profitable telecoms businesses are starting to cringe, as traditional services are being replaced by other online – conditionally free – communication services. Now, network operators are forced to look for answers to difficult questions. How do we create new revenue streams? How do we work with clients, interact with partners, and develop business?

In the communications industry, things are changing rapidly. Telecommunications are being transformed into ‘infocommunication’ – a...

By Suren Arustamyan, 22 September 2017, 1 comment. Categories: Content, Operators, OTT Services.

How 5G is set to change the broadcasting and sports landscape

5G will revolutionise the way broadcasters deliver content and enhance their customer experience, according to Caroline Chan, vice president of the network platforms group at Intel.

Chan, speaking at the IBC Conference in Amsterdam, told attendees to begin considering how future 5G developments would affect their business, with early adopters getting set to launch.

In a blog post Chan

By James Bourne, 22 September 2017, 0 comments. Categories: 5G, Broadcast, Content.

Comcast focusing on smart homes with current strategy

US-based telecommunications company Comcast is expediting its efforts in home automation, as it looks to tap into connected devices and expand its home security business.

As reported by Reuters, the company’s push to diversify comes in the backdrop of many US consumers dropping traditional cable television packages to opt for cheaper alternatives.

The company has witnessed exponential growth in its Xfinity Home security service wherein...

By Telecoms, 30 August 2017, 0 comments. Categories: Connectivity, Content, IoT.

Why virtual reality apps are gaining momentum in the B2B space

Expect to see more announcements about business video applications for new emerging technologies, throughout the remainder of 2017 and beyond. This growth will span across numerous industries.

Virtual reality (VR) is often viewed through the lens of consumer-driven gaming, but in a recent B2B technology survey of 455 U.S.-based companies across nine vertical markets, ABI Research finds that while only 4 percent of respondents have VR in operation, 85 percent are at least in the stages of early...

By David H. Deans, 18 August 2017, 0 comments. Categories: Apps, Content, Entertainment.

Report asserts ‘significant opportunity’ with OTT advertising monetisation

Over the top (OTT) services have completed their rise to dominance – and it’s up to brands to get their act together.

That’s according to a new report from FreeWheel, which finds that viewers complete 98% of all premium video adverts on OTT, as well as providing a generally greater lift in brand awareness on campaigns compared against desktop and mobile.

The study, which collated data from customers of FreeWheel, a subsidiary of Comcast, also shed light on trends associated with OTT viewing....

By James Bourne, 11 August 2017, 0 comments. Categories: Content, Marketing, OTT Services.

The technology, media and telecom 2017 M&A deal update

U.S. West Coast technology companies are expected to remain the driving targets for M&A transactions in the TMT sector. Bidders are likely to come from American firms across the country, plus from Europe, Asia, and Canada.

Though a return to huge mega-mergers are not anticipated this year, given the continued uncertainty in the political environment, software companies are still heavily sought-after assets, with deal volume expected to gain new momentum.

Moreover, growing concern about cyberattacks led to...

By David H. Deans, 28 July 2017, 0 comments. Categories: Content, Entertainment, Security.

Does gamification hold the key to customer engagement for telcos?

The digital revolution has transformed the way people interact with their phone provider. The rise of mobile has enabled customers to manage their accounts whenever, and wherever they are; with little reason for in-store visits or engagement with customer service representatives.

And this trend is set to continue. In May, Ofcom announced its plans to implement a ‘text-to-switch’ service,...

By Karen Wheeler, 26 July 2017, 0 comments. Categories: Content, Operators.

OTT market to surpass broadcast TV within next five years, Level 3 argues

More hours will be logged watching linear streaming OTT video than traditional television by 2022, according to a new study from Level 3 Communications.

More than two thirds of the almost 500 media professionals polled argued traditional TV’s days will be numbered in five years’ time, while approximately half of respondents believe OTT revenue growth will be between 30% and 50% year over year in 2017.

Roughly 70% of respondents said they offered OTT services globally or across one geographic...

By Telecoms, 28 April 2017, 1 comment. Categories: Content, OTT Services, Smart TV.

New research argues missed opportunities for operators around data and content

More than two thirds of brands say telecoms operators are a better original source of data insights than Google, Apple and Samsung, according to a new study from Synchronoss Technologies.

Yet the study, undertaken by analyst firm Ovum and which went live during Mobile World Congress (MWC) last week, also found a twist: almost half (48%) of the 300 brands polled from the US, UK and France admitted they were not aware of operators’ ability to offer such insights.

“We’ve known for years that...

By James Bourne, 06 March 2017, 0 comments. Categories: Consumers, Content, Operators.

How the global mobile messaging market competition continues to escalate

(c)iStock.com/jesadaphorn

Mobile network service provider revenue loss from 'grey route' application-to-person (A2P) traffic will amount to $62 billion over the next six years, despite the increased deployment of security measures, according to the latest worldwide market study by Juniper Research.

Historically, the A2P service offering was used for mobile alerts or as a billing methodology and transport for simple content and services - both for one-off downloads or actions (such as voting) and for recurring...

By David H. Deans, 07 October 2016, 0 comments. Categories: Apps, Content, Operators, OTT Services.

Why referral technology and marketing makes sense in the telecoms industry

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Pop quiz time. If I were to ask you: “What’s the most effective form of customer acquisition: a) social media, b) digital advertising or c) referral marketing?” what would you say? Chances are you’d go for digital advertising or, if you were taking a punt on an outside bet, maybe social media. But here’s the kicker: according to 2016 data from Demand Metric, the actual answer is referral marketing.

That might come as a surprise but, while other channels may have...

By Gideon Lask, 22 September 2016, 0 comments. Categories: Content, Customer Service, Marketing.