Unified Communications 2024: Exploring the future of workplace collaboration

Unified Communications 2024: Exploring the future of workplace collaboration Ryan is a senior editor at TechForge Media with over a decade of experience covering the latest technology and interviewing leading industry figures. He can often be sighted at tech conferences with a strong coffee in one hand and a laptop in the other. If it's geeky, he’s probably into it. Find him on Twitter (@Gadget_Ry) or Mastodon (@gadgetry@techhub.social)


As organisations adapt to an increasingly hybrid workforce, the need for seamless connectivity and collaboration has never been greater.

A two-day event on Unified Communications will be held at the Santa Clara Convention Center on 5-6 June 2024 that brings together thought leaders and technology experts to discuss the innovations shaping the future of workplace communication.

Day 1

Kicking off the event, the opening panel will delve into ‘The Future of Workplace Collaboration’. With more employees splitting time between the office and home, panellists will share strategies that organisations can implement to support collaborative engagement across distributed teams. From AI-enabled meeting productivity tools to creating immersive virtual meeting environments, discover the solutions that can unify a dispersed workforce.  

Other key sessions on day one include a discussion on ‘Applying DevOps Practices to Scale and Protect VoIP’ and a look at ‘How 5G Will Transform UCaaS’. Attendees will also hear from software experts on ways to enhance customer experiences with emerging technologies and learn the best practices for evaluating and selecting UCaaS providers and vendors.

Day 2

On the second day, the discussion will shift to issues of security, identity access management, and meeting the rising demands of today’s customers.

Key day two sessions include ‘Taking an Omnichannel Approach to CX Technology’ and ‘Security Trends for Unified Communications’. Additionally, presenters will provide recommendations for mitigating deepfake threats and share perspectives on using CPaaS (Communications Platform-as-a-Service) to improve customer outcomes.

Another highlight of day two includes a panel on ‘BYOM: The Future of the Virtual Meeting Room’. As hybrid work persists, organisations must enable productivity-focused meeting spaces employees can easily conduct video conferences from any device.

Attendees will also learn critical strategies for achieving E911 compliance across ever-expanding work environments and hear how IoT innovations can enhance UC data exchange.

Complete telecoms event

From digital workplace transformation and security considerations to customer experience enhancements, this two-day summit offers key insights every IT and communications leader needs to successfully guide their organisation into the future of unified work.

“The extraordinary triumph of Unified Communications Conference North America stands as a testament to the shared commitment of our sponsors, exhibitors, speakers, and attendees,” says Steve Downing, Head of Delegates & Group Operations Manager at TechEx.

“It is through such unified endeavours that we persistently push the frontiers of innovation in unified communications technology.”

Unified Communications is co-located alongside other leading relevant events including Digital Transformation Week, IoT Tech Expo, Edge Computing Expo, Intelligent Automation, AI & Big Data Expo, and Cyber Security & Cloud Expo, for the most complete telecoms event available.

Unified Communications is a two-day event taking place in California, London, and Amsterdam that delves into the future of workplace collaboration in a digital world. The comprehensive event is co-located with Digital Transformation Week, IoT Tech Expo, Edge Computing Expo, Intelligent Automation, AI & Big Data Expo, and Cyber Security & Cloud Expo.

Explore other upcoming enterprise technology events and webinars powered by TechForge here.

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