Are operators fully equipped for digital disruption in the telecoms business?
Nowadays, digital disruption is a catchphrase touted in many boardrooms. It permeates all industries and changes many business ecosystems. So what is it and how does it impact the communications services business?
The scope of the telecom business has changed. Communications and connectivity have become deeply embedded in other value chains. Take Spotify or WhatsApp, for example, which are embedded in a mobile subscription, or a HBO package, which is embedded in a household broadband...