Let’s get digital: Using new technologies to rival disruptive over the top players

The communications service provider (CSP) industry is experiencing significant challenges. Disruptive technologies have given way to an army of streaming service providers, such as Netflix, Amazon and Apple’s iTunes, as well as IoT smart home devices that sell directly to the customer, bypassing CSPs. Offering services that deliver simple and tailored experiences is now vital to remaining relevant and competitive.

The information and its analysis provided through technologies are the driving force...

By Chris Lawrence, 15 June 2018, 0 comments. Categories: Networks, OTT Services.

Amazon muscles in on BT and Sky for Premier League rights: What’s next for each company?

Let’s get one thing straight with regards to Amazon buying a package of Premier League rights: it is, for now, simply a foot in the door. Testing the waters, if you will.

When the major rights were announced in February – Sky and BT Sport securing the primary packages for £4.464 billion – there were two smaller rights packages yet to be resolved. Some believed the packages would be filled by Amazon as part of a testing process. Others were less sure. Whichever, where does this leave...

By James Bourne, 11 June 2018, 0 comments. Categories: Broadcast, Consumers, Content, OTT Services.

Editorial: A look at Gavin Patterson’s five-year tenure as BT CEO

The CEO of BT, Gavin Patterson, is stepping down after a five-year tenure in the post which has seen the business go through substantial changes.

During his time, Patterson handled the mobile industry-shaking £12.5bn acquisition of the UK’s biggest mobile operator, EE.

Patterson also oversaw the split of the Openreach fibre broadband network from BT into its own company and worked to modernise the company’s IPTV offerings as OTT players like Amazon Prime aim to replace traditional...

How AI will advance the mobile messaging app evolution

There has been a significant evolution in the variety of use cases for mobile Application to Person (A2P) messaging. Historically, A2P was used for alerts and as a billing mechanism and carrier for simple content and services, both for one-off downloads or actions (e.g. voting) and for recurring payments.

The latter use case has declined in the past 5 years, due to a combination of the transition to an app-based economy, largely driven by card billing and by regulatory action -- in markets such as the U.S....

By David H. Deans, 05 June 2018, 0 comments. Categories: Apps, Machine Learning, Mobile, OTT Services.

ACSI: Streaming TV dominates telecoms industry satisfaction

According to the American Customer Satisfaction Index (ACSI), consumers are far more satisfied with streaming TV over their other telecoms services.

ACSI argues video streaming often avoids the downsides of alternative telecoms services, including subscription TV.

Video Streaming

David VanAmburg, Managing Director at the ACSI, said:

“Streaming services don't have the hidden fees and six-month rates that subscription TV does, not to mention they're cheaper and simpler.

By Ryan Daws, 23 May 2018, 0 comments. Categories: Broadband, Consumers, Entertainment, Industry, IPTV, N America, Operators, OTT Services, Research.

Technology, media and telecom 2018 M&A deal update: Value goes up but deals go down

As more companies use technology innovation to improve their scale, automation and robotics continue to generate interest among investors. Mapping and software development have significant potential, particularly as most business leaders seek to digitize their commercial operations.

This trend will continue for some time. Consulting on the various types of new technology tools will also likely be an area to follow in the near future, according to the latest worldwide market study by

By David H. Deans, 08 May 2018, 0 comments. Categories: Apps, China, Content, Entertainment, OTT Services.

Innovation on call? Why it's time for telcos to differentiate

With a fast-developing tech revolution forcing major changes on the telco industry, it’s a focus on customer experience that will determine whether or not the big incumbents can stay relevant.

A digital mindset runs deep in the telco industry, who have been at the forefront – or even the conduit for – many of the digital services that have reshaped our world. Ironically, many of these have in turn threatened or cannibalised incumbent telco revenue streams. ‘Over-the-top’ (OTT)...

By Justin Small, 01 March 2018, 1 comment. Categories: Innovation, Operators, OTT Services.

Assessing BT’s content strategy with OTT behemoths on the horizon

(c)iStock.com/claudiodivizia

MWC The recent tussle for the English Premier League football rights was shrouded in mystery and intrigue. Will this be the season where the purely-digital disrupters, the Amazons, the Facebooks et al, finally get a piece of the pie?

In a couple of words – not really. Sky and BT Sport again secured the main packages for £4.464 billion for matches from 2019 to 2022 – two smaller rights packages remain unresolved – with BT adding in a statement that it remained...

By James Bourne, 27 February 2018, 0 comments. Categories: Content, Operators, OTT Services.

A new reality awaits: Are AR and VR the next big platforms in telecoms?

Augmented reality (AR) and virtual reality (VR) have the potential to become the next big platforms after PC, web, and mobile. Isolated applications of AR and VR have been around for a while, but the technologies to unlock their potential have only recently become available. We expect AR and VR to fundamentally transform how consumers interact in the physical world and how enterprises run their operations. 

Augmented and virtual reality: Distinct but complementary technologies

In a nutshell, AR overlays...

By Gunish Chawla, Daniele Pe and Irish Manipis, 20 February 2018, 0 comments. Categories: Disruption, Networks, OTT Services.

Assessing the ongoing evolution of mobile messaging applications

There has been a significant evolution in the range of use cases for Application to Person (A2P) messaging in recent years. Historically, A2P was used for alerts and as a billing mechanism for simple content and services -- for one-off downloads or actions, and for recurring payments.

The latter use case has declined markedly in the past 5 years, due to a combination of the transition to an app-based economy largely driven by card billing and by regulatory action against fraudsters.

A2P messaging market...

By David H. Deans, 02 January 2018, 0 comments. Categories: Content, Mobile, OTT Services.