TalkTalk and 3UK most complained about telcos, says Ofcom

Ofcom has today published its latest consumer report which has revealed that TalkTalk and 3UK are the worst offenders when it comes to customer complaints.TalkTalk managed to top two categories for landline and broadband services with 0.8 and 0.58 complaints per 1000 customers between April and June this year while Virgin Media was the golden performer amongst landline providers with 0.15 complaints per 1000 customers. Unlike previous years' reports, the 2011 study included the largest number of providers and other stellar performances...

By Verity Gough, 22 September 2011, 0 comments. Categories: Broadband, Consumers, Mobile, Operators.

Vodafone partners with Asian teleco giants

Vodaphone has signed a deal to partner with some of Asia’s biggest telecoms providers in order to increase its reach in the region and provide a range of new services to its global customer base.The Conexus Mobile Alliance will see Vodafone partner with NTT Docomo in Japan, Hutchison Telecom in Hong Kong and FarEasTone in Taiwan amongst others and in return, the new companies will benefit from Vodaphones international footprint and permit Vodafone’s enterprise and multinational customers to extend their managed services to...

By Verity Gough, 21 September 2011, 0 comments. Categories: Asia, Industry, Networks, Operators.

China Telecom announces 2012 cloud strategy

China Telecom has announced its cloud strategy for 2012 which includes a number of esurfing cloud devices and storage products due to launch next year.

The national telecom operator was one of the first to establish a cloud project team back in 2009 and has since completed testing in several major cities including Shanghai, Guangdong, Guangxi and Jiangxi as well as setting up a data centre to act as the hub for the scale development of cloud computing. At the beginning of 2011, China Telecom launched a...

By Verity Gough, 05 September 2011, 0 comments. Categories: Big Data, China, Cloud, Devices, Infrastructure, Operators.

Orange partners with Apple to offer free movie app

Orange is set to boost its media credentials with a free film download accessible to customers via their Apple iPhones, thanks to a new partnership.

Orange: Film to Go, set to launch on 11 August is the latest initiative by the mobile giant and follows on from the hugely popular Orange Wednesdays two-for-one cinema tickets offer.

The new scheme will be supported by a multi-platform advertising campaign which illustrates films being watched 'on the move' via various devices including laptops and mobiles.In order to access the free...

By Verity Gough, 09 August 2011, 0 comments. Categories: Apps, Content, Mobile, Operators.

The Myths, Hype and Reality of the Cloud

Jim Morin is Ciena’s Product Line Director focused on Cloud solutions.  Jim has been a member of a commission looking into recommendations for the use of Cloud technology in U.S. government and industry.

 

In March 2011, TechAmerica helped pull together a commission of experts from industry and academia to form...

By Ciena, 26 July 2011, 0 comments. Categories: Cloud, N America, Operators, Research.

The Chinese Are Coming: Mobile news

The Chinese Are Coming!

For many, having a smartphone is a symbol of trendiness, modernity and a sizeable bank account, however if the Chinese have anything to do with it, that won’t last forever. Chinese mobile phone manufacturer ZTE is set to take on market giants, Nokia and Ericsson, by offering cheaper smartphones in emerging markets.

Here at AlwaysOnMessage, we pride ourselves seeing the bigger picture, so we take this as welcome news. A new competitor into the...

By AlwaysOnMessage, 25 July 2011, 0 comments. Categories: Apps, Mobile, Operators.

C&W chairman Pluthero seizes company helm

Telecoms giant Cable & Wireless Worldwide has announced that its chief executive Jim Marsh has resigned his position, effective immediately.

The company said that he will be replaced by chairman, John Pluthero, who confirmed that the firm will be ploughing more resources into its cloud computing services.

The embattled telecoms giant has struggled to reverse a downturn in its fixed line business over the last year, blaming a lack of available budget among its business customers as a result of ongoing...

By Matt Henkes, 05 July 2011, 0 comments. Categories: Industry, Operators.

European roaming charges to be revised downwards

New plans from Brussels could see data roaming charges within the EU sliced by more than half, with travellers also able to select which network to use while overseas.

This week the European Commission is expected to announce proposals for bringing the cost of international voice and data transfer down in to line with national telecom tariffs.

The current price cap on roaming charges was implemented four years ago and revised downwards again in 2009. It was due to expire in July 2012, but will now be extended...

By Matt Henkes, 04 July 2011, 0 comments. Categories: Industry, Operators.