Is your ISP delivering the advertised speeds?

New FCC Data Names and Shames Under Performers Like AT&T

Back in 2011 the FCC began collecting real-world user broadband data from customized routers, then issuing reports on which ISPs were failing to deliver advertised speeds. It's one of the few FCC policies in recent years that has truly paid dividends for consumers. The first report "named and shamed" several larger ISPs like Cablevision for offering horrible peak performance, offering...

By BroadbandNation, 08 April 2013, 0 comments. Categories: Broadband, Government, N America, Wireless.

Wireless...is it no substitute for wireline?

....Smartphones are a supplement, not a replacement for fixed line.

As I've been noting more than a little bit, we're at an interesting precipice in the broadband sector where AT&T and Verizon are starting to give up on upgrading tens of millions of DSL customers, instead letting them simply flee to cable. That not only creates a much stronger cable monopoly in an already uncompetitive broadband market, but it raises rates for tens of millions of DSL customers, who suddenly face the high(er) prices and steep overages...

By BroadbandNation, 04 April 2013, 0 comments. Categories: Broadband, N America, Wireless.

How are US citizens using mobiles for financial services?

The majority of US citizens aren’t using mobile banking services because they simply don’t need it, and their banking needs were being adequately met without the use of mobile banking.

That’s the big takeaway from the Federal Reserve (FRB), who has brought out a mammoth 79-page document on how consumers interact with mobile financial services and found that the use of mobiles to access bank accounts and credit cards went up in the United States last year.

But 54% of those surveyed felt they...

By James Bourne, 28 March 2013, 0 comments. Categories: Billing, Government, N America, Research.

Outraged FCC takes strong action, shakes finger at robocallers

Barred by law from imposing fines on first offenders, the agency can only issue threats.

Your cell phone rings. You pause the movie, untangle from your significant other, and stride across the room to answer it. “Hello there!” says the cheerful recorded voice. “We’re calling about your credit card! Are you paying too much interest?”

You stab at the hang-up button and head back to...

By Francisco Montero, 28 March 2013, 0 comments. Categories: Government, Infrastructure, N America.

Industry think tank pretends US broadband is secretly awesome

When you're indisputably mediocre in nearly every broadband ranking due to limited competition and regulatory capture, what's a monopoly and/or duopoly broadband market to do? For much of the last decade the US broadband industry's answer to that question is to shell out millions to fauxcademics, astroturfers, paid think tankers and assorted hired flacks to argue that United States broadband is secretly awesome and you just didn't know it.

The tactic is far more successful than it should be, thanks to a press that often...

By BroadbandNation, 22 March 2013, 0 comments. Categories: Broadband, Government, N America.

The monopoly magnate: One battle won...

As some of you may know, US incumbents and cable operators have been lobbying fiercely in the last few years to forbid local governments by law of investing in broadband infrastructure. This morning, one such bill which was to be voted by the Georgia legislature was repealed. I wanted to publish the comic strip that the opponents to the bill have been circulating, because I find it marvellous and sadly closer to reality than...

By Benoît FELTEN, 11 March 2013, 0 comments. Categories: Broadband, Infrastructure, N America.

Will TV Everywhere reverse the trend for Pay-TV?

U.S. broadband subscriptions are forecast to reach the same level as pay-TV subscriptions in 2016. Meanwhile, American cable and satellite TV service providers will soon reach a critical point in their evolution -- where future success will hinge on the adoption of their TV Everywhere services. "Based on our continuing analysis of TV Everywhere and over-the-top (OTT) services like Netflix, it’s clear that the U.S. pay-TV industry has reached a historic juncture," said Tom Adams, director and principal analyst at

By David H. Deans, 22 January 2013, 0 comments. Categories: Broadband, IPTV, N America, Smart TV.

Mobilisation strategy advice for airports and national infrastructure - #AppsWorld

Los Angeles World Airports (LAWA) is the managing organisation for the sixth largest airport in the world, serving 62 million passengers a year, and faces a raft of new security threats from connected mobile devices.

In this dynamic environment, LAWA CIO Dominic Nessi is right at the heart of things. We caught up with him ahead of his appearance at Apps World in San Francisco to try and get a sense of his role and the challenges he faces.

“Mobile devices are the new frontier for cyber security...

By Matt Henkes, 21 January 2013, 0 comments. Categories: Apps, Infrastructure, N America, Smartphones.

123.3 million Americans now own a smartphone

While the North American market for mobile network subscription is considered saturated, there's still significant handset upgrade activity. comScore released data that reported the key trends in the U.S. mobile phone marketplace during the three month average period ending November 2012. The study surveyed more than 30,000 U.S. mobile subscribers and found Samsung to be the top handset manufacturer overall with 26.9 percent market share. Google Android continued to lead among smartphone platforms,...

By David H. Deans, 15 January 2013, 0 comments. Categories: N America, Research, Smartphones.