How chatbots are delivering lasting benefits for the financial services sector
Ever since the advent of computer use by established banking and insurance organisations in the early 1950s, financial services has been a sector that generates an enormous amount of customer transaction data.
That's why they've adopted analytics tools for big data use cases, and it's why they've been one of the first sectors to pilot the deployment and applications of artificial intelligence (AI) systems.
AI chatbot market development
According to the latest worldwide market...