Orange fights back with latest announcements… intelligently!

Over the years I’ve been fairly critical of Orange both in the way they captured the next generation access (NGA) market and contributed to its slowing down in France and in the way they took a quasi-systematic anti-net neutral stance, even against their own best interests.

Their latest service announcements, however, show a change of tracks, and one that I find interesting and mostly compliant with Net Neutrality. That’s not to say they’re not pushing the envelope, but at least they seem to...

By Benoît FELTEN, 27 November 2012, 0 comments. Categories: Cloud, Government, Net Neutrality, Networks, Operators.

Are new EU roaming charge limits an opportunity for carriers?

The recently announced changes to EU roaming charges bring a sense of fairness for consumers, many of whom in the past have unwittingly run up excessive charges abroad (and suffered from the subsequent bill shock a month later). After European ministers agreed to regulate and cap mobile data charges within the EU, operators are keen to adopt network sharing models in order to drive cost efficiencies that help offset the associated fall in revenues. To do so, they'll need to adopt a new business model that...

By Rob Smith, 29 October 2012, 0 comments. Categories: Cloud, Government, Operators.

Wireless services still source of consumer anger, says regulator

A worrying trend from Canada, where consumer complaints go up 35% year on year: should this make service providers rethink their strategy?

A report from the Canadian Commissioner for Complaints for Telecommunications Services (CCTS) has revealed that, in the North American country, consumer complaints went up 35% in 2012, with wireless services being the biggest bugbear for the fourth year in a row.

10,838 complaints were lodged by the regulator, with 10,678 concluded. 7,221 of the issues derived from...

By James Bourne, 25 October 2012, 0 comments. Categories: Billing, Government, N America, Wireless.

AT&T is fined for not having an unobtainable licence

FCC action follows interference to airport weather radar.

The FCC has confirmed a fine of $25,000 against AT&T for operating a Wi-Fi-type device that caused interference to a weather radar at a Puerto Rico airport. 

Yes, it appears that AT&T slipped up. But we think the FCC fined it for the wrong offence.

The problem stems – as do many FCC...

By Francisco Montero, 12 October 2012, 0 comments. Categories: Government, Licensing, WiFi, Wireless.

TI’s network spin-off could still pose regulatory questions

By Luca Schiavoni, Analyst, Regulation

The Italian fixed incumbent Telecom Italia (TI) is looking to spin off its network. It would be owned by a separate company, of which TI would retain a controlling stake.

This move is likely to facilitate the removal of the remaining retail obligations on TI’s retail business (the Newco), although not immediately. The Italian regulator AGCOM should proceed to further deregulate the fixed retail market only after it has found evidence that TI no longer has SMP.

The...

By Ovum Research, 04 October 2012, 0 comments. Categories: Fiber Optic, Government.

ARCEP favours an uncomplicated, flexible approach to net neutrality

By James Robinson, Associate Analyst, Regulation & Policy

On September 20, 2012 ARCEP, the French telecoms regulator, submitted to the French government and parliament its report on net neutrality.

ARCEP is just one of many regulators to engage with this issue, which has become progressively more important for stakeholders as the volume of Internet traffic has increased, leading to questions regarding control.

Certain positions on transparency and network management have become widely accepted, although...

By Ovum Research, 27 September 2012, 0 comments. Categories: Broadband, Government, Net Neutrality, Networks, Regulation.

Brazilian regulator looks at QoS regs on broadband speed

By Luca Schiavoni,Associate Analyst, Regulatory Telecoms, Ovum

The Brazilian regulator Anatel has recently passed rules that set minimum quality of service (QoS) levels for fixed and mobile operators. Perhaps surprisingly, the regulator has set the same minimum performance requirements for both fixed and mobile broadband connections. The regulation of fixed broadband is not unexpected, despite its relatively early adoption compared to other countries....

By Ovum Research, 10 July 2012, 0 comments. Categories: Broadband, Government, LATAM.

Google asked to remedy concerns over alleged abuse of its dominance

By James Robinson, Associate Analyst, Regulatory Telecoms, Ovum

After more than 18 months of investigation, the EC has presented Google with its concerns over the search engine’s business practices. European commissioner for competition Joaquin Almunia has written to Google’s executive chairman Eric Schmidt outlining the EC’s concerns and requesting that Google provide appropriate remedies.

The letter follows an antitrust investigation into the company that began in late 2010, having been prompted...

By Ovum Research, 03 July 2012, 0 comments. Categories: Europe, Google, Government.

European Commission stresses greater investment in telecoms

The annual Digital Agenda Scoreboard has seen the European Union in pragmatic mood, with the EU stating that while there is a demand for digital expanse, the operation is being undercut by inadequate investment.

Neelie Kroes, vice president of the European Commission, said that Europe was “shooting itself in the foot” because of underfunding and stressed more money be put in to telecommunications infrastructure.

Kroes said: “Europeans are hungry for digital technologies and more digital...

By James Bourne, 18 June 2012, 0 comments. Categories: Broadband, Europe, Government.