The systemic telecoms crisis and the importance of fresh new services

Profitable telecoms businesses are starting to cringe, as traditional services are being replaced by other online – conditionally free – communication services. Now, network operators are forced to look for answers to difficult questions. How do we create new revenue streams? How do we work with clients, interact with partners, and develop business?

In the communications industry, things are changing rapidly. Telecommunications are being transformed into ‘infocommunication’ – a...

By Suren Arustamyan, 22 September 2017, 1 comment. Categories: Content, Operators, OTT Services.

How 5G is set to change the broadcasting and sports landscape

5G will revolutionise the way broadcasters deliver content and enhance their customer experience, according to Caroline Chan, vice president of the network platforms group at Intel.

Chan, speaking at the IBC Conference in Amsterdam, told attendees to begin considering how future 5G developments would affect their business, with early adopters getting set to launch.

In a blog post Chan

By James Bourne, 22 September 2017, 0 comments. Categories: 5G, Broadcast, Content.

Comcast focusing on smart homes with current strategy

US-based telecommunications company Comcast is expediting its efforts in home automation, as it looks to tap into connected devices and expand its home security business.

As reported by Reuters, the company’s push to diversify comes in the backdrop of many US consumers dropping traditional cable television packages to opt for cheaper alternatives.

The company has witnessed exponential growth in its Xfinity Home security service wherein...

By Telecoms, 30 August 2017, 0 comments. Categories: Connectivity, Content, IoT.

Why virtual reality apps are gaining momentum in the B2B space

Expect to see more announcements about business video applications for new emerging technologies, throughout the remainder of 2017 and beyond. This growth will span across numerous industries.

Virtual reality (VR) is often viewed through the lens of consumer-driven gaming, but in a recent B2B technology survey of 455 U.S.-based companies across nine vertical markets, ABI Research finds that while only 4 percent of respondents have VR in operation, 85 percent are at least in the stages of early...

By David H. Deans, 18 August 2017, 0 comments. Categories: Apps, Content, Entertainment.

Report asserts ‘significant opportunity’ with OTT advertising monetisation

Over the top (OTT) services have completed their rise to dominance – and it’s up to brands to get their act together.

That’s according to a new report from FreeWheel, which finds that viewers complete 98% of all premium video adverts on OTT, as well as providing a generally greater lift in brand awareness on campaigns compared against desktop and mobile.

The study, which collated data from customers of FreeWheel, a subsidiary of Comcast, also shed light on trends associated with OTT viewing....

By James Bourne, 11 August 2017, 0 comments. Categories: Content, Marketing, OTT Services.

The technology, media and telecom 2017 M&A deal update

U.S. West Coast technology companies are expected to remain the driving targets for M&A transactions in the TMT sector. Bidders are likely to come from American firms across the country, plus from Europe, Asia, and Canada.

Though a return to huge mega-mergers are not anticipated this year, given the continued uncertainty in the political environment, software companies are still heavily sought-after assets, with deal volume expected to gain new momentum.

Moreover, growing concern about cyberattacks led to...

By David H. Deans, 28 July 2017, 0 comments. Categories: Content, Entertainment, Security.

Does gamification hold the key to customer engagement for telcos?

The digital revolution has transformed the way people interact with their phone provider. The rise of mobile has enabled customers to manage their accounts whenever, and wherever they are; with little reason for in-store visits or engagement with customer service representatives.

And this trend is set to continue. In May, Ofcom announced its plans to implement a ‘text-to-switch’ service,...

By Karen Wheeler, 26 July 2017, 0 comments. Categories: Content, Operators.

OTT market to surpass broadcast TV within next five years, Level 3 argues

More hours will be logged watching linear streaming OTT video than traditional television by 2022, according to a new study from Level 3 Communications.

More than two thirds of the almost 500 media professionals polled argued traditional TV’s days will be numbered in five years’ time, while approximately half of respondents believe OTT revenue growth will be between 30% and 50% year over year in 2017.

Roughly 70% of respondents said they offered OTT services globally or across one geographic...

By Telecoms, 28 April 2017, 1 comment. Categories: Content, OTT Services, Smart TV.

New research argues missed opportunities for operators around data and content

More than two thirds of brands say telecoms operators are a better original source of data insights than Google, Apple and Samsung, according to a new study from Synchronoss Technologies.

Yet the study, undertaken by analyst firm Ovum and which went live during Mobile World Congress (MWC) last week, also found a twist: almost half (48%) of the 300 brands polled from the US, UK and France admitted they were not aware of operators’ ability to offer such insights.

“We’ve known for years that...

By James Bourne, 06 March 2017, 0 comments. Categories: Consumers, Content, Operators.

How the global mobile messaging market competition continues to escalate

(c)iStock.com/jesadaphorn

Mobile network service provider revenue loss from 'grey route' application-to-person (A2P) traffic will amount to $62 billion over the next six years, despite the increased deployment of security measures, according to the latest worldwide market study by Juniper Research.

Historically, the A2P service offering was used for mobile alerts or as a billing methodology and transport for simple content and services - both for one-off downloads or actions (such as voting) and for recurring...

By David H. Deans, 07 October 2016, 0 comments. Categories: Apps, Content, Operators, OTT Services.