Majority of consumers would buy mobile services from Netflix and Amazon given the chance

A survey conducted by MATRIXX Software in the US and the UK found that mobile users are ready to switch to a new mobile carrier if it offers better experience, with almost three quarters (73%) saying that they want their mobile service provider to operate more like Amazon, PayPal, Netflix and eBay.

Some of the features that customers want included ease of use, clear pricing structure, real-time access to services and customisation.

The survey found that customer experience expectation has a strong role to...

By Telecoms, 26 October 2017, 0 comments. Categories: Consumers, Operators, Smart TV.

NBN is on the rise (in terms of complaints)

Complaints surrounding the National Broadband Network (NBN) are rocketing as consumers face ongoing issues.

Australia’s NBN rollout has been fraught with problems from the beginning. ISPs point the blame at the NBN operators, while NBN operators point the blame at ISPs. Through all the finger-pointing, consumers are suffering.

New connections are often facing delays while existing connections are being deemed “fully...

By Ryan Daws, 18 October 2017, 0 comments. Categories: Broadband, Consumers, Industry, Infrastructure.

Nokia launches ‘carrier-grade’ WiFi system for the home

Nokia is using its experience as a telecoms vendor to help solve home WiFi problems with the announcement of a ‘carrier-grade’ system.

The system is available for carriers to provide to their customers and promises ‘unmatched gigabit coverage to every corner of the home, getting rid of dead zones and interference.’

Nokia plans on achieving this by implementing new ‘Air-IQ’ technology from Broadcom which can identify 17 unique interference...

By Ryan Daws, 09 October 2017, 0 comments. Categories: Broadband, Connectivity, Consumers, Fiber Optic, Operators, WiFi, Wireless.

Research: Mobile broadband penetration significantly boosts the economy

A report has found that increasing mobile broadband penetration has a significant impact on a country's economy. The research, conducted by Ericsson and the Imperial College of London, examines data from 135 countries.

Researchers found that as mobile broadband penetration increases by 10 percent; a 0.6 - 1.6 percent growth in GDP is observed. In 2016, this equated to anywhere between $500 billion to $2 trillion.

By Ryan Daws, 02 October 2017, 0 comments. Categories: Broadband, Connectivity, Consumers, Industry, Infrastructure, Mobile, Networks, Research, Rural.

OpenSignal: Three mobile operators in the UK pass 70% LTE availability

The latest ‘State of Mobile Networks’ in the UK report from OpenSignal has been released providing a look at how the industry has progressed over the past year.

OpenSignal’s last report was released six months ago and highlighted one operator, EE, had crossed 70 percent LTE availability. In today’s report, EE has been joined by O2 and Vodafone who were also able to deliver LTE connectivity in more than 7 of every 10 tests. This leaves Three UK as the only major...

By Ryan Daws, 28 September 2017, 0 comments. Categories: Connectivity, Consumers, Europe, Industry, LTE, Mobile, Networks, Operators, Research.

T-Mobile/Sprint rumoured to agree super-operator merger worth $88bn

After years of talk, T-Mobile and Sprint are rumoured to have agreed on a merger-in-principle deal which JPMorgan values at being worth $88 billion.

The deal will allegedly be announced in mid-September but will, of course, be subject to gaining regulatory approval.

Sprint chairman Masayoshi Son has been looking at T-Mobile for over five years as part of his goal to become a much stronger competitor to AT&T and Verizon. T-Mobile CEO John Legere is known for his ‘we will not stop’...

By Ryan Daws, 27 September 2017, 0 comments. Categories: Connectivity, Consumers, Industry, Mobile, N America, Networks, Operators, Regulation, Spectrum.

EE converts 2G airwaves into 4G for ‘even faster speeds’

UK mobile operator EE has announced plans to convert some of its existing 2G airwaves into 4G to further improve the network’s speed and reliability.

More than 600 sites across cities including London, Birmingham, Manchester, Edinburgh and Cardiff, will be upgraded over the next six months. The move is in preparation for devices with CAT-12 and CAT-16 modems to hit the market.

EE’s mobile sites are equipped with 20MHz of 1800MHz spectrum, and 35MHz of 2.6GHz spectrum....

By Ryan Daws, 11 September 2017, 0 comments. Categories: Connectivity, Consumers, Industry, Infrastructure, LTE, Networks, Operators, Spectrum.

How small cells and the cloud are improving the stadium fan experience

Mobilitie, a company based in Newport Beach, California, has installed a new cellular wireless system at Avaya Stadium in San Jose. The new system is expected to provide fans with access to an advanced cellular voice and data communications network that includes over 150 small, digital antennas, remote unit and other network components.

The neutral-host distributed antenna system (DAS) installed by Mobilitie is a flexible, small antennae and radio solution. With the new system, attendees at the stadium would...

By Telecoms, 30 August 2017, 0 comments. Categories: Cloud, Connectivity, Consumers, Small Cells.

NBN CEO: ISPs are to blame for dissatisfaction

Bill Morrow, CEO of Australia’s NBN, has placed the blame on ISPs for customer dissatisfaction.

The NBN (National Broadband Network) was designed to improve the nation’s connectivity and ensure Australia has the required infrastructure for businesses and consumers to embrace the digital future. Over half the country is now able to connect to the NBN, and it has over 2.2 million paying customers, but not everyone is happy.

ISPs are ‘cutting corners’ by not buying enough...

By Ryan Daws, 31 July 2017, 0 comments. Categories: Broadband, Capacity, Connectivity, Consumers, Infrastructure, Networks, Operators, Regulation.

Virtual treasure hunt launched to help develop 5G technology

A mobile game has been released which has teams competing in a virtual treasure hunt to help develop 5G technology.

The game is part of Bristol is Open, a smart city project ran by the University of Bristol and Bristol City Council, and will test new IP networking technology with the aim of improving end-user experiences by lowering the latency in use cases such as the virtual treasure hunt.

Players will group up in teams of three to six players and navigate around the city using...

By Ryan Daws, 14 July 2017, 0 comments. Categories: 5G, Connectivity, Consumers, Industry, Infrastructure, Innovation, Research.