Reliance Jio boasts the world’s largest RCS deployment – growing faster than Facebook, WhatsApp

RCS, otherwise known as Rich Communication Services, is an emerging standard which aims to replace SMS and allows consumers to communicate with the rich media they’ve come to expect from OTT apps such as WhatsApp, Facebook Messenger, and Skype.

The deployment of RCS to Reliance Jio’s customers is part of the ‘Jio4GVoice’ service and surpassed 100 million subscribers within 170 days. This rapid uptake created a world record to reach this milestone; growing faster than any of...

By Ryan Daws, 10 April 2017, 0 comments. Categories: Connectivity, Consumers, Industry, Innovation, Mobile.

One in three contract consumers in the UK will be SIM-only by end of 2017, says CCS Insight

In its recently published latest operator forecast report, market research firm CCS Insight says that more than one third of contract consumers (34%) will be on a SIM-only deal by the end of 2017 in the UK. This represents solid growth compared with 27% at the start of 2017 for a concept that is still relatively new for the consumers in the country who are still habituated to buying a subsidised two-year handset deal.

Over the coming years, SIM-only penetration is said to rise steadily and will account for...

By Telecoms, 06 April 2017, 0 comments. Categories: Consumers, Mobile, Operators, Smartphones.

Ofcom seeks cheaper broadband by increasing competition with lower wholesale prices

UK telecoms regulator Ofcom hopes new wholesale price cuts for superfast broadband services will lead to cheaper access for consumers.

The regulator will improve the wholesale pricing of high-speed services from national broadband network Openreach. New technology investments from BT, such as G.Fast, will not be capped at this point as Ofcom believes the caps elsewhere should be sufficient to protect competition and protect consumers from higher prices.

Jonathan Oxley, Ofcom’s...

By Ryan Daws, 31 March 2017, 1 comment. Categories: Broadband, Connectivity, Consumers, Networks, OpenFlow, Regulation.

Microsoft provided ‘information’ to authorities following the London terror attack

Following the London terror attack, Microsoft provided information to police within 30 minutes of the company receiving a legal request.

It goes against calls from UK Home Secretary Amber Rudd this week that authorities need to be able to bypass encryption. Creating deliberate backdoors will leave software vulnerable to malicious parties, and is open to potential abuse...

By Ryan Daws, 28 March 2017, 0 comments. Categories: Consumers, Surveillance.

UK Home Secretary Amber Rudd says it’s “unacceptable” authorities can’t bypass encryption

The debate over whether authorities should have the means to bypass encryption under the ruse of national security has been reignited after UK Home Secretary Amber Rudd says it’s “completely unacceptable” the government cannot easily access communications.

Critics will note government calls to expand intrusive surveillance measures often follow terrorist attacks like the tragic events in London which resulted in five deaths and over twenty injured last week after ISIS fanatic...

By Ryan Daws, 27 March 2017, 1 comment. Categories: Consumers, Government, Privacy, Surveillance.

Telecom providers could soon be free to sell your browsing history

A ruling which prevents telecoms providers from selling your browsing history is under threat and could be lifted following a Senate vote on Thursday.

Last year, the former chairman of the FCC, Tom Wheeler, proposed a ruling to prevent telecom providers from profiting by selling private data to third-parties. The ruling passed last October and it was praised by privacy and consumer advocates, but it’s already looking as if it will be retracted.

The resolution is being pushed by 22 Republican...

By Ryan Daws, 23 March 2017, 0 comments. Categories: Broadband, Consumers, Industry, Privacy, Regulation.

Ofcom fines Plusnet £880,000 for billing over a thousand ex-customers

Plusnet has been fined £880,000 by UK telecoms regulator Ofcom for continuing to bill more than a thousand ex-customers after cancelling their contracts.

Remaining funds have been donated to a dozen local charities

The BT-owned company was found to have continued billing a group of customers for their cancelled landline or broadband services. Following an investigation, Ofcom ruled Plusnet broke a fundamental billing role and will be subject to a fine after the 1,025 customers were overcharged...

By Ryan Daws, 22 March 2017, 0 comments. Categories: Broadband, Consumers, Operators, Regulation.

Ofcom will investigate whether proposed merger of Sky and 21st Century Fox harms media plurality

UK telecoms regulator Ofcom will investigate whether a proposed merger between Sky and 21st Century Fox would harm media plurality – the right of citizens to have access to various news sources with different viewpoints.

Media mogul Rupert Murdoch has significant influence over global news reporting as the CEO of 21st Century Fox and News Corp. The companies’ properties include The Times, The Sun, Wall Street Journal, book publisher HarperCollins, and the Fox Entertainment...

By Ryan Daws, 17 March 2017, 0 comments. Categories: Consumers, Industry, Regulation.

New research argues missed opportunities for operators around data and content

More than two thirds of brands say telecoms operators are a better original source of data insights than Google, Apple and Samsung, according to a new study from Synchronoss Technologies.

Yet the study, undertaken by analyst firm Ovum and which went live during Mobile World Congress (MWC) last week, also found a twist: almost half (48%) of the 300 brands polled from the US, UK and France admitted they were not aware of operators’ ability to offer such insights.

“We’ve known for years that...

By James Bourne, 06 March 2017, 0 comments. Categories: Consumers, Content, Operators.

Verizon poaches Apple’s global creative director for rebrand

(Image Credit: iStockPhoto/PeskyMonkey)

Verizon is looking to reposition its brand into a leading tech company, and the operator has poached Apple’s global creative director to aid the transition.

Apple is often seen as being a ‘cool’ brand and praise must be given to individuals responsible for maintaining this portrayal over the years. One such employee, Andrew McKechnie, former chief creative director at...

By Ryan Daws, 21 February 2017, 0 comments. Categories: Consumers, Industry, IoT, Mobile, Operators.