ACSI: Streaming TV dominates telecoms industry satisfaction

According to the American Customer Satisfaction Index (ACSI), consumers are far more satisfied with streaming TV over their other telecoms services.

ACSI argues video streaming often avoids the downsides of alternative telecoms services, including subscription TV.

Video Streaming

David VanAmburg, Managing Director at the ACSI, said:

“Streaming services don't have the hidden fees and six-month rates that subscription TV does, not to mention they're cheaper and simpler.

By Ryan Daws, 23 May 2018, 1 comment. Categories: Broadband, Consumers, Entertainment, Industry, IPTV, N America, Operators, OTT Services, Research.

Qualcomm and Facebook seek to deliver gigabit WiFi

Facebook has been talking about its gigabit WiFi project Terragraph since 2016, but we now have a partner and a date for trials.

Terragraph aims to be an alternative to fibre broadband using 60GHz millimetre-wave wireless. It will use 802.11ay technology, designed to be the successor to 802.11ad wireless.

Yael Maguire, VP of Connectivity at Facebook, says:

“We’re excited to work with Qualcomm Technologies to advance the adoption of pre-802.11ay and 802.11ad 60GHz technologies...

By Ryan Daws, 22 May 2018, 0 comments. Categories: Broadband, Connectivity, Industry, Infrastructure, Networks, WiFi, Wireless.

Is now the time for 5G wireless to disrupt the broadband status quo?

Across the globe, most wireline service providers operate in a monopoly or duopoly environment where competition is limited and somewhat predictable. The prior limitations of wireless broadband internet access have not impacted the wireline status-quo. That could change.

The worldwide fixed wireless broadband access market has been growing steadily over the past several years. ABI Research now forecasts that the market will grow by 30 percent in 2018 and will generate $18 billion in service revenue. That...

By David H. Deans, 22 May 2018, 0 comments. Categories: 5G, Broadband, Networks.

Brits overpay for broadband while receiving half the advertised speed

According to research, many British households are both overpaying for their services and receiving broadband speeds half as fast as they were advertised.

Communications regulator Ofcom recently conducted research which found around four million UK households could be saving money on broadband.

Broadband customers often sign up to good welcome offers for a set term, but then forget to shop around or negotiate with their existing provider once their contract is up.

Once an offer is up, plans can jump...

By Ryan Daws, 18 May 2018, 0 comments. Categories: Broadband, Connectivity, Industry, Marketing, Operators, Regulation.

Senate reinstates net neutrality (for now)

In a vote today, Senators managed to narrowly overturn the FCC’s so-called ‘Restoring Internet Freedom Order’ which repealed Obama-era laws ensuring net neutrality.

Net neutrality is the idea that all internet users should be treated equally. Critics argue that heavier users, or services which use greater bandwidth, should pay more to cover infrastructure costs.

If you trust your cable company, you’re not going to like my vote today

Advocates for maintaining net neutrality rules are...

EE’s new 4G home broadband antenna plans to connect 580,000 homes across the UK

EE has announced trials of a new 4G home broadband antenna that it expects will provide more than 580,000 UK homes with high-speed internet for the first time.

The new 4G home broadband solution combines the 4GEE Home Router with a powerful external antenna and professional installation service. EE believes it will deliver high-speed internet in rural areas that can only access broadband speeds under 10Mbps today.

Sarah...

By Ryan Daws, 09 February 2018, 0 comments. Categories: Broadband, Connectivity, Infrastructure, Networks, Operators, Rural.

Openreach use drones to connect rural areas with fast broadband

Openreach is using drones to quickly bring high-speed fibre broadband to rural areas.

The drones help to lay a fibre cable across routes that would have been difficult to deploy across. Due to the small drones used, the actual fibre cable was too heavy for them to lift directly.

Instead, Openreach engineers are using the drones to fly a high-strength fishing line around 100 meters and drop it across the top...

By Ryan Daws, 30 November 2017, 0 comments. Categories: Broadband, Connectivity, Fiber Optic, Infrastructure, Networks, Rural.

Ericsson predicts one billion 5G subscriptions by 2023 in latest report

Ericsson has looked into its crystal ball for its latest Mobility Report and come up with the goods: by 2023, there will be one billion 5G subscriptions, while global mobile data traffic will be more than 100 exabytes per month.

5G will cover more than 20% of the world’s population by the end of 2023, with early deployments expected in the US, South Korea, Japan and China. In terms of more general geographical trends, North America will lead 5G uptake, Ericsson says, expecting to account for 37% of all...

By James Bourne, 28 November 2017, 0 comments. Categories: 5G, Broadband, Networks, Research.

Vodafone partners with CityFibre to topple the broadband giants

Vodafone is teaming up with CityFibre in a bid to offer a true alternative to Openreach and Virgin Media in the fibre broadband arena.

In the UK today, consumers have two major options when it comes to fibre broadband. You can go with an Openreach-leased network — such as BT, Sky, or TalkTalk — or there’s Virgin Media.

CityFibre is hoping to offer an alternative to these broadband giants...

By Ryan Daws, 09 November 2017, 0 comments. Categories: Broadband, Connectivity, Fiber Optic, Networks, Operators.