Study: UK consumers face 82% price rise from their ISP post-contract
A study has found that UK telecoms customers face a steep cost increase of up to 82 percent at the end of their contracts.
Recent changes to advertising rules in the UK requires ISPs to provide estimated speeds to potential customers instead of the misleading ‘up to’ claims.
The change has made the industry more honest, but one area which is still not clear enough is how much consumers will pay after their contract ends.
Richard Neudegg, head of regulation at uSwitch, comments: