Why buy an IP based Business Telephone System?

 A Voice over Internet Protocol (VoIP) based phone system is more than just a few new phones plugged into your network with slick displays and pretty flashing lights.

VoIP transforms your phone system into a next generation communications hub; complete with cutting edge technologies that allow your organization to deliver superior customer service while cutting costs. An IP based system piggybacks on your data network and can connect to the public-switched telephone network (PSTN) through a variety...

By Gregg Haughton, 29 September 2011, 0 comments. Categories: Billing, CRM, Industry, Infrastructure, Networks, VoiP.

India imposes 100 text cap

Telecoms regulator in India has put a cap on the number of text messages that can be sent from a mobile phone to deter tele-marketers, according to reports.The new ruling comes after several failed attempts to rein in the tele-marketing firms who have been freely sending unsolicited marketing texts to users on a daily basis. Under the current system, subscribers can register their numbers with a "national do not call" list by sending a text to a 1909 number.The latest measure comes after an announcement in December that companies found...

By Verity Gough, 28 September 2011, 0 comments. Categories: Billing, Devices, Government, India, Mobile, Networks.

TalkTalk and Tiscali slapped with fines for billing errors

TalkTalk and Tiscali have been ordered by OfCom to pay a £3 million fine after they were found to have been wrongly billing customers for services they never received.The two telcos failed to clean up their billing systems despite being warned by OfCom in November 2010 and given until 2 December to sort them out.The communications watchdog said this morning that they now have 30 days to pay up. In addition, TalkTalk and Tiscali UK have received a lower penalty than they might otherwise have been given, had they not taken...

By Verity Gough, 18 August 2011, 0 comments. Categories: Billing, Consumers, Government.

Verizon Wireless Ups Regulatory Charge $0.03, Will Pay Difference For Life Of Contract Instead Of Waiving ETF

There was a whole bunch of Regulatory Charge talk going on around these parts over the last week or so, and we’ve got some additional information on it today to pass along to those of you looking to exit your VZW contract.

According to our sources, Verizon did indeed up the Regulatory Charge by $0.03 and did not offset the cost in another area. That technically counts as a material adverse effect since it raises your bill and should allow you to exit your contract without paying an ETF (early...

By TotalTelecom, 07 July 2011, 0 comments. Categories: Billing, Consumers, Industry, N America.