The rise of OTT applications and the threat to SMS

It has been said on more than one occasion that SMS has had its day.  According to Informa, the volume of OTT messaging traffic is set to be twice that of Person-to-Person (P2P) SMS messaging by the end of 2013, and with over 19.1bn OTT messages sent last year, OTT applications are beginning to have a substantial impact on SMS traffic and revenue.

The overall trend is certainly significant, and it would be very easy to say there is little to no life left in SMS but that’s just not the case. ...

By Louise O'Sullivan, 05 July 2013, 1 comment. Categories: Apps, Billing, Consumers, Industry, Marketing, Mobile, Networks, Operators, Smartphones.

Australian regulator moves forward to prevent “bill shock”

Only yesterday, TelecomsTech posted a wonderful article by Matt Hooper on “bill shock” and how mobile operators should take more responsibility to help prevent it, well Australian Communications and Media Authority (ACMA) regulator clearly heard.

So what preventive measures will soon be in place to help Australians roaming abroad from returning to huge fees, and therefore the dreaded “bill shock”?

First of all, the new...

By Ryan Daws, 04 July 2013, 0 comments. Categories: Billing, Consumers, Government, Industry, Marketing, Mobile, Networks, Operators, Smartphones.

We’re still in shock! Customer data and the SME conundrum

You might have seen a story appearing in the press recently, which reported that a UK SME (Small Medium Enterprise) customer was hit with a gigantic bill of over £163,000.

Although the network operator had agreed to waive the bill, they continued to send out requests for payment more than seven months afterwards.

The error was caused by a faulty device that, in a three week period, downloaded the equivalent amount of data to 5 million e-mails or 15,000 songs to the customer’s account.

This is not...

By Matt Hooper, 03 July 2013, 0 comments. Categories: Billing, Consumers, Industry.

Heading to the EU? Your roaming bill has just been cut!

Last week, the EU Commission's VP Neelie Kroes promised charges for using your mobile whilst abroad (or “roaming”) will become significantly cheaper. Today the promise has been delivered with substantial cuts across the member states.

This will be a day of celebration for anyone who has ever been hit with expensive charges when away from home; whether on work, holiday, or calling friends/family living away.

Although prices are nowhere near the levels of my teen years (I’ll never forget that...

By Ryan Daws, 01 July 2013, 0 comments. Categories: Big Data, Billing, Consumers, Europe, Government, Industry, Networks, Operators, Smartphones.

Hutchison Three buys O2, now owns 40 percent of Ireland’s market

In a drastic acquisition, Hutchison Three has bought O2’s share in Ireland’s mobile market; resulting in 40 percent ownership of the entire country’s networks.

O2 Ireland, previously owned by Telefónica, was acquired for a hefty €850 million ($1.1 billion) this morning. The company is sure to hope this will help to ease the company’s current huge debts.

Announced via press release (PDF), Robert...

By Ryan Daws, 24 June 2013, 0 comments. Categories: Billing, Consumers, Industry, LTE, Mobile, Networks, Operators, Smartphones.

Avoiding tax on Bitcoin? Think again, friend

Bitcoin has been getting plenty of coverage, ourselves included, but for those of you who don’t know, it’s essentially a decentralised virtual currency. Many people are under the illusion that because of this fact, it doesn’t accrue tax, but I’m sure the IRS would beg to differ.

The Government Accountability Office (GAO) released a report (PDF) which gives a clear example:

  • Bill is a Bitcoin miner....
  • By Ryan Daws, 19 June 2013, 0 comments. Categories: Billing, Consumers, Government, Industry, Networks, Research, Security.

    Forget IM, is Skype’s Video Messaging the next disruptor?

    Currently many carriers, operators and journalists are discussing how the rise of instant messaging apps such as WhatsApp and iMessage will affect traditional SMS usage, and add to the infrastructure costs for supporting increasing demand for data.

    But we could be missing the mark: what if Skype’s video messaging should cause them concern?

     

    We’re all used to voicemail; it’s a convenient technology which has been around for decades and still going strong today. You ring someone; leave a...

    Neelie Kroes’ “highest level” roaming plan support doesn’t include the GSMA

    Last week, TelecomsTech reported on Neelie Kroes’ plan to abolish roaming fees in Europe. The Vice President of the European Commission was quoted as saying she has the “support of the highest level in institutions”, yet the biggest representative, the GSMA, doesn’t agree.

    The GSMA is a mobile consortium representing more than 800 carriers including Vodafone, T-Mobile, Orange, AT&T and Everything Everywhere.

    As a...

    By Ryan Daws, 04 June 2013, 1 comment. Categories: Billing, Consumers, Europe, Industry, LTE, Marketing, Mobile, Networks, Operators.

    Neelie Kroes calls for the end of mobile roaming fees by 2014

    Neelie Kroes, Vice President of the European Commission, has been on a mission for a single telecoms market as TelecomsTech first reported back in January.

    Now she’s advancing the attack; pushing for the end of mobile roaming fees by 2014 in a speech to the European Parliament.

     

    Hopefully you’ve avoided them, but most of us at some point have been stung by shocking roaming charges caused by using your mobile abroad; although these are already lower...

    By Ryan Daws, 30 May 2013, 2 comments. Categories: Billing, Consumers, Europe, Government, Industry, Mobile, Networks.

    Pay-TV providers seeking to regain lost momentum

    By 2017, two billion mobile phone and media tablet users will watch TV and video on their devices, according to the latest market study by Juniper Research. This phenomenon is attributed to the growing popularity of short and easily shared video clips, and the increased global uptake of connected mobile devices with faster processors and better displays. Juniper examined how mobile is increasingly being used as the primary screen for consuming TV and video content among younger demographics, and the seamless integration of streaming services with social networks. They observed that sharing content...

    By David H. Deans, 29 May 2013, 0 comments. Categories: Billing, Industry, Mobile, Multi Screen, Networks, Smartphones, Smart TV.