Research: OTT voice providers will see a fivefold revenue increase

(Image Credit: iStockPhoto/Christopher Badzioch)

Over the course of the next five years, OTT providers of voice services can expect to see a fivefold increase in their revenue according to a new study from Juniper Research. The basis of Juniper's prediction that uptake of high-quality VoIP calls will increase as the rollout of 4G networks accelerates. 

The research,

By Ryan Daws, 29 September 2015, 0 comments. Categories: Consumers, Disruption, Industry, Monetisation, Operators, OTT Services, VoiP.

Ericsson launches multi-device WiFi calling

(Image Credit: iStockPhoto/adventtr)

Ericsson has bolstered their existing WiFi calling solution with new multi-device functionality in response to an increasing appetite from operators and consumers. The enhanced service will allow customers to switch between their WiFi-enabled mobile devices whilst retaining a full voice service. 

The new solution will offer better value to consumers, whilst opening...

By Ryan Daws, 18 September 2015, 0 comments. Categories: Consumers, Innovation, Mobile, Operators, Smartphones, VoiP, WiFi.

Research: Poor Wi-Fi forces consumers to use mobile data

(Image Credit: iStockPhoto/RapidEye)

New research from Global Wireless Solutions (GWS) points to one in four consumers using their mobile data at home due to poor Wi-Fi networks; which could pose an issue with operators' plans to solve gaps in mobile signal with Voice-over-WiFi solutions. 

The study, which polled 2,000 UK adults, revealed that one in seven...

By Ryan Daws, 21 July 2015, 0 comments. Categories: Consumers, Industry, LTE, Mobile, Operators, Research, VoiP, WiFi.

Authorities think Skype should be classified as a telecoms operator

(Image Credit: Skype)

OTT services are often discussed in the context of whether they represent a threat to telecom operators, but the authorities believe services which offer voice call functionality - such as Skype - should be treated as telcos themselves and are therefore subject to the same laws. 

Skype came under fire in France last year for refusing to hand over call record with authorities, and has now run into the same issue in Belgium for declining to open up its data system...

By Ryan Daws, 27 May 2015, 1 comment. Categories: Government, Industry, Operators, OTT Services, Regulation, VoiP.

EE debuts seamless Wi-Fi calling and SMS

(Image Credit: EE)

EE, the UK's largest mobile operator, has flipped the switch on support for making calls and sending texts via Wi-Fi to help its customers remain connected where cellular connectivity is unavailable / limited. The new service is launching exclusively to Samsung Galaxy S6 and Lumia 640 owners before expanding to "more than five million EE customers" by summer.

WiFi Calling will make a real difference to millions of customers across the UK

According to...

By Ryan Daws, 07 April 2015, 0 comments. Categories: Capacity, Disruption, Industry, Innovation, OTT Services, VoiP, WiFi.

Small businesses are shifting toward VoIP solutions, report finds

Small businesses are shifting toward VoIP solutions although still rely heavily on both mobile and landlines also according to a recent report by software company Software Advice. The report, which surveyed over 350 businesses (those from companies with annual revenues of £120 million or less) during 2013-2014 to try and determine common pain points and reasoning for purchasing a new business phone system.

  • More than half of prospective buyers were investing in business VoIP service for the first time.
  • Buyers were...

By incovo, 28 August 2014, 3 comments. Categories: VoiP.

Will voice get the makeover it deserves with LTE?

Despite the recent Voice over LTE (VoLTE) announcements from several operators, the industry is still unhurried when it comes to rolling out next-generation voice and video calling services. Although interest in VoLTE has increased it is widely understood that most operators are still a year or two from launching such services.

However, VoLTE offers mobile operators a strategic opportunity strengthen their foothold in the voice marketplace, but it requires an acceptance that the game has changed and they must...

By Mark Windle, 23 May 2014, 0 comments. Categories: LTE, Operators, VoiP.

Why contextual voice could be the future of voice communications #MWC14

Voice communication is gaining a reputation as being an outdated technology. Whether that’s right or wrong is open to debate, but when you’ve got Facebook purchasing WhatsApp for $19bn, it’s always going to raise a few eyebrows.

But voice has been on a hugely transformative journey in the last 10 years alone. The growth and popularity of VoIP, with increasing numbers of consumers opting for free VoIP offerings, has forced operators to muck their hands and start over trying to recapture lost...

By James Bourne, 26 February 2014, 0 comments. Categories: LTE, Operators, VoiP.