Telcos look inwardly for new innovation

Ovum recently published the 2H12 version of its Telco Services Innovation Radar. In 2H12, the Radar tracked 485 new service launches by fixed and mobile telcos around the world. From these launches, it is clear that operators have increased their focus on developing new services within their existing core operations rather than investing heavily in completely new lines of business. This was reflected in the fact that there were less collaborative services launched, with many operators opting to launch services alone...

By Ovum Research, 16 September 2013, 0 comments. Categories: Content, Industry, Research.

Exploring smartphone market segmentation realities

According to the latest market study by Juniper Research, the smartphone operating system (OS) market will see new emerging players in the coming years gain ground -- such as Asha, Sailfish and HTML 5 based OS players. In the near term, the global market is expected to be dominated by Android and iOS. Juniper argues that these new OS contenders will built upon important market niches -- focusing on cost innovation and utilizing local knowledge -- in synergy with the next generation of consumers that seek mobile internet access. Over time, this focus on creating smartphone offerings for targeted market segments may begin the slow decline of the current...

By David H. Deans, 23 August 2013, 0 comments. Categories: Consumers, Devices, Industry, Research.

Cloud music services will reach 191 million subs

Fans of recorded music that are already paying for on-demand streaming services will total 29 million people worldwide at the end of 2013, according to the latest market study by ABI Research. Accounting for 32 percent of the premium music service subscribers, Spotify is expected to close the year as the leader -- trailed by Deezer, SK Telecom’s MelOn, and rounded out by Rhapsody and Sony. Moreover, the high-growth cloud music services subscriber base is forecasted to reach 191 million by the end of...

By David H. Deans, 15 August 2013, 0 comments. Categories: Consumers, Content, Entertainment, Research.

Samsung overtakes Apple as most profitable smartphone firm, but it’s still not enough

Whoever you side with in the seemingly historic Samsung versus Apple dispute, you can’t fault Sammy’s drive – they aren’t even happy selling almost triple the smartphone sales in the past quarter (and yes, I realise Apple hasn’t had a major smartphone launch in that period.)

According to Strategy Analytics - with 107 million units sold from April to June; this equates to Samsung holding a 27.7% market share.

Nokia follows at 61.1 million sold for a 15.8% share, and Apple takes...

By Ryan Daws, 29 July 2013, 0 comments. Categories: Consumers, Devices, Mobile, Research, Smartphones.

Microsoft launches White Space pilot in Africa for low-cost broadband

Whilst Bill Gates may be spending less time at Microsoft, instead focusing more on incredible global philanthropic work with his – and his wife Melinda’s – Gates Foundation.

The research teams back at Microsoft have launched a third pilot in Africa to explore the possibility of low-cost broadband.

The Redmond-based giant has had previous forays into Africa under the aptly-named ‘4Afrika’ initiative - now in its third iteration - this current pilot makes use of TV and...

By Ryan Daws, 29 July 2013, 0 comments. Categories: Africa, Broadband, Consumers, Infrastructure, Research.

Asian telcos top for customer satisfaction – where does your country rank?

Most of us have had horror stories regarding customer service by various telecom providers, but where do you think your country ranks in overall satisfaction?

It’s time to find out - as independent research firm KPMG has released their “In Search of a Better Customer Experience” study.

To take into account the overall customer experiences both in-store and over the phone, the firm used mystery shoppers to embark on a journey spanning 850 store visits and 750 calls.

Providers were assessed on...

By Ryan Daws, 24 July 2013, 0 comments. Categories: Consumers, Industry, Mobile, Operators, Research, Smartphones.

China leads M2M growth, IPTV subscriber market (and global cybersecurity fears)

Despite growing cybersecurity concerns regarding China; the country can’t be stopped in terms of pushing technological boundaries – leading both global M2M growth and IPTV subscribers.

Throughout the second half of 2012, the number of cellular Machine-to-Machine (M2M) communications increased nearly 5.5 million. To put this in perspective; that’s the same amount as the UK had in total by the end of last year.

This places...

Taking a look at how 4G changes the mobile landscape

Most of us have come to terms that 4G will be making some big changes to our lives and how we access data services on the move, but are you aware of the impact it will have on the competitive landscape?

A report by independent research firm Yankee Group investigates just that.

Mobile network operators (MNOs) have been fighting to release their services as quick as possible, whilst offering the fastest and most reliable service. Although this certainly helps to gain an advantage, it’s not the only way to...

By Ryan Daws, 18 July 2013, 0 comments. Categories: Billing, Consumers, Industry, Marketing, Mobile, Networks, Operators, Research, Smartphones.

Alcatel-Lucent gets the record for fastest undersea data transmission

Transoceanic data is a big business which may be about to be sped up thanks to a team’s research at Alcatel-Lucent’s campus near Paris, who have broke the world record for fastest undersea data transmission.

Researchers at the site from Bell Labs sent data at speeds of 31 Terabits-per-second (Tbps) along 7200km; three times faster than previous commercially-available cables.

This was achieved over a span of 100km (the distance between amplifiers.)

Philippe Keryer, Chief Strategy & Innovation...

By Ryan Daws, 17 July 2013, 0 comments. Categories: Big Data, Cabling, Content, Industry, Infrastructure, Research, Telematics.

US likeliest for next disruptive tech; UK not an ‘innovation hotspot’

The UK’s “Tech City” cannot compete against the might of Silicon Valley and the rest of the US in terms of technology innovation, according to a recent survey.

Whilst this may not be greatly surprising considering the sheer scale of the States; being placed ahead of China by technology executives may be of interest.

The survey has been conducted by advisory firm KPMG, using a pool of 811 top technology business leaders worldwide from startups, mid-sized to large enterprises, venture capital...

By Ryan Daws, 12 July 2013, 0 comments. Categories: Europe, Industry, Marketing, N America, Research.